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HP Photosmart Premium Fax C309

*Est. $250

Reviewed July 2009
HP Photosmart Premium Fax C309

Multifunction printer with fax

pros
  • Good print quality, especially for photos
  • Network-ready
  • Prints on CDs and DVDs
  • Color fax
cons
  • Slow duplex printing
  • Low paper capacity
  • Bulky
 
 
Where to Buy
 
 
 

Average Customer Review

(86 customer reviews)

Search Reviews

great for home use :), November 19, 2009
its all good unpacked it plugged it in and started printing you can hear it all right but it works wonders
Nurse Pattye - says HP is ILL, November 18, 2009

As a Nurse and professional, I bought this HP thinking it would be a good replacement for the 6100 series I had. WRONG - it has a bunch of issues. Very finicky machine. It does not like to fax without manually feeding paper into feeder. It is constantly going offline from the wireless router. Unpredictable - Prints very slow at times, other times, speedy. Lots of chimes and whistles that I'd like to silence with a swift kick. I may return this one - The verdict is still out. We'll see if I can get past the quirks. 1-877-233-7394

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Seems To Do Everything But Take The Pictures, November 18, 2009

When you purchase this printer make sure you buy replacement ink cartriges with it. Like most ink jet printers, it's an 'ink hog'. With all the features that it has, CD printing, Photo printing, FAXing, copying, scanning, and document printing, it will be space that is well given up. The drivers, to date, have been working perfectly, but the Photosmart Essential program is a little too pedestrian for my taste...reminds me of programs dating back to the Koala pad. The features and quality of this printer are well worth the price.

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Ox61011bec Error During Setup / No Cure / DOA, November 11, 2009

I buy lots of stuff at Amazon, but having read the warnings on this item, I paid more and got it from Costco, so I could return it instantly. Not even connected to the computer, it failed with the fatal Ox61011bec error. Google it to HP's website to see 915+ Views and no cure. Ink cartridges stay tucked under plastic sheild on the right and won't come to the center to play. HP support (2 calls, couldn't understand the first person trying to pronounce numbers in English) offered a refurbished machine solution. Thanks so much. Back it goes after 5 hours of my time from start to returning it. That was the last one they had. I'll follow up if I try with a second one. Good Luck!

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Great printer with very poor software, November 11, 2009

I know many wont believe me when I say that I tried for over 17 hours to install and use this printer with the remote control help of HP technical support. I am a network administrator, and consider my skills to be advanced when it comes to all things PC/Networks and Servers. I tried to install the Photosmart software both from the internet and from the CD on two different newer Windows Vista machines. After my first 6 hour session on the phone with tech support while they remotely controlled my computer, I told them my experience would make an excellent Mac commercial. Even though the printer could be pinged, AND I could browse to the web interface of the printer, the driver would not, and could not recognize the printer on the network. The HP technicians had me manually uninstall the software, uninstall and reinstall .NET, login as local admin all to no avail. I was originally attempting to connect via ethernet. Finally, one of the machines was able to connect through our wireless network, but then the connection would randomly turn off and on. When I would attempt to print, half the page would print and the driver would state that the printer was disconnected. This is my third HP all-in-one. My OfficeJet G85 stopped functioning properly, so I purchased an OfficeJet Pro L7680 that went bad (had power problems) in a short year, now this. I have been a pretty loyal HP customer for many years. I cannot overstate my disappointment with the software on this Photosmart printer. Until they get their software quality problems sorted out, you might consider looking elsewhere. Personally, I am looking at the Epson Artisan 810 but haven't made up my mind yet. I am printerless in northern California.

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Where To Buy
 
 

HP Photosmart Premium Fax All-in-One Inkjet Printer (CC335A#ABA)

 (86 customer reviews)
Buy new: $367.00 Too low to display   

In Stock. Eligible for FREE Super Saver Shipping

 
 
 

Our Sources

1. PCMag.com

M. David Stone at PCMag.com gives the Photosmart Premium Fax an Editors' Choice award, citing good text quality, excellent photo quality and speed. The unit also gets a Greentech Approved seal, thanks to its Energy Star certification and energy-saving LED scanner.

Review: HP Photosmart Premium Fax All-in-One, M. David Stone, May 8, 2009

2. ITReviews.co.uk

The Editors of British site IT Reviews give the Photosmart Premium Fax a Recommended designation. They like the unit's looks as well as its unrivaled functionality, noting that it's "one of the finest units around." They note that it even includes the ability to print directly from a Playstation 3.

Review: HP Photosmart Premium Fax, Editors of IT Reviews, April 7, 2009

3. CNET

Justin Yu's CNET review of the Photosmart Premium Fax highly recommends this printer "to anyone who can benefit from its multifunctionality." Yu does note that the cost of ink seems to run rather high. A small number of accompanying user reviews give it a slightly lower rating.

Review: HP Photosmart Premium Fax All-in-One, Justin Yu, April 9, 2009

4. TrustedReviews.com

Simon Williams at TrustedReviews.com complains about sluggish print speeds on the Photosmart Premium Fax, especially when using the duplexer. Photo performance is better. But on the whole, he is disappointed in the implementation of features despite a favorable first impression.

Review: HP Photosmart Premium Fax All-in-One, Simon Williams, March 24, 2009

5. PC World

Melissa Riofrio says that the price of the HP Photosmart Premium Fax is very high, but that its special features, such as auto-duplexing and LightScribe functionality, make it worth the cost. She notes that ink costs are "average across the board."

Review: HP Photosmart Premium Fax All-in-One, Melissa Riofrio, June 3, 2009

6. Amazon.com

More than 15 users offer reviews of the HP Photosmart Premium Fax on Amazon.com, for an average rating of four out of five stars. Negative reviews refer to poor customer service and connection issues. Because this is a new all-in-one printer, more user reviews should pile up soon.

Review: HP Photosmart Premium Fax All-in-One Inkjet Printer, Contributors to Amazon.com

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