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Online Backup Services: Ratings of Sources
Total of 19 Sources

For an explanation of how we rank reviews, see our ratings criteria page.

1. PCMag.com
Apr. 29, 2008
The Best Online Backup Services
by Michael Muchmore
Our Assessment

In this article for PC Magazine, Michael Muchmore offers a hands-on evaluation of five online backup services. He pays particular attention to ease of setup, security, backup process and restoration procedure. His Editors' Choice award goes to the SOS Online Backup (beta), though we feel at times he tries to smooth over some of their negatives. Still, its user friendliness, efficiency and flexibility are impressive. He also thinks the paid version of MozyHome is a great value.

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2. PC Pro
Sept. 2008
Lab: Online backup
by Stuart Andrews
Our Assessment

Britain's PC Pro tests eight online backup services, examining security, ease of use, features and speed. There are ratings, but most get the same score, so they aren't much help. However, Carbonite is the Labs Winner for ease of use and high security measures. IDrive gets a Value Award designation because it's relatively easy to use and offers unique features even with its free 2 GB account option.

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3. Komputer for Alle
Nov. 2008
Big Test: Software Test of Free Online Backup
by Steffen Slumstrup Nielsen, Morten S. Ostergaard
Our Assessment

This Danish publication conducted a hands-on test of eight free online backup services. It evaluated storage space, security, user friendliness and functionality. Although there are ratings as well as pros and cons listed, tester Steffen Nielsen doesn't give much information. Nielsen's top choice is KeepIt (though it no longer offers free accounts) and he praises its ease of use. He also rates ADrive highly, though some of the functions didn't work.

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4. BackupReview.info
As of Feb. 2009
Our Reviews
by Editors of BackupReview.info
Our Assessment

BackupReview.info includes reviews from its own tests as well as links to other reviews, including some that are found nowhere else on the web (such as the one from Komputer for Alle, listed immediately above). The site's own reviews include an overall rating for each service tested, and write-ups are well-detailed though somewhat uneven in quality. Mozy and Carbonite are both praised for their ease of use, though Carbonite is superior in this regard.

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5. Rand(blogger)
Aug. 13, 2008
Prevent a Disaster! A Remote Backup Service Showdown
by Tim Hoeck
Our Assessment

A self-described "computer freak," Tim Hoeck has written a useful blog post about his experiences testing five backup and three syncing services. He clearly lays out his criteria, which may not be yours, however. He loves SugarSync, which can sync files between computers and users, but he admits they're on the pricey side. For a cheaper backup solution, he prefers ElephantDrive to Mozy or Carbonite for features like web access to files and support for multiple computers under one account.

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6. PC Advisor
As of Feb. 2009
Online applications
by Editors of PC Advisor
Our Assessment British magazine PC Advisor lists its backup service reviews among other online applications, so it'll take some browsing time to weed them out. Overall and subcategory ratings as well as Gold awards are included, but reviews are mostly a description of features. Carbonite is given a Gold award for ease of use. MozyPro is given four stars for being a viable backup option for businesses.
7. Which? (UK)
As of Feb. 2009
Backup software
by Editors of Which?
Our Assessment Which? is a British publication that rates consumer products much like Consumer Reports in the U.S. Unfortunately, its small section on backup software focuses mostly on programs that do local backup. However, its conducted a hands-on test of Carbonite and rated it a Best Buy. It's easy to work with and integrates smoothly into your PC's operations, unlike the other two services tested.
8. Tom's Hardware Guide
Oct. 17, 2007
Take Your Storage Online
by Sean Kerner
Our Assessment Sean Kerner looks at seven online storage services in this roundup. Occasional comparisons are helpful, but there are no ratings. In spite of his recommendations, Kerner advises users in the end to try each service for themselves. A chart compares prices, plans and features. He prefers Mozy to Carbonite for its functionality and is impressed with Box.net's integration of Web 2.0 capabilities.
9. Sydney Morning Herald
Oct. 23, 2008
Roadtest: Online Storage
by Anthony Caruana
Our Assessment

In this short article from Australia's Sydney Morning Herald, Anthony Caruana apparently tests four online backup services. Although each gets a rating out of four, his summaries are mostly a description of each service. He provides little feedback on his experiences. The author's top pick, AOL's Xdrive, ceased operations in January 2009. He admits MozyHome is easy to use, but he complains that Apple's MobileMe is slow and expensive.

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10. Slate.com
Dec. 2, 2008
The Dog Ate My Hard Drive
by Farhad Manjoo
Our Assessment In this article, Farhad Manjoo discusses both local and online backup options. He tested both Mozy and Carbonite and bemoans how each is slow, though Mozy was slightly faster. He also prefers Mozy's interface and names it his online backup service of choice, although in the end, he recommends users try them both and make their own decision.
11. The Washington Post
Oct. 30, 2008
A Call for Backup
by Rob Pegoraro
Our Assessment

Washington Post personal technology columnist Rob Pegoraro claims to have tested 10 backup programs, but he doesn't mention which ones they were. It's clear, however, that he tested both Carbonite and Mozy and recommends Mozy. The parent company is reputable, and it offers data recovery from a DVD. He likes the way Mozy creates backup sets based on popular programs, although some are missing, such as iTunes and Microsoft Window's Mail.

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12. Hypercubed.com
May 16, 2008
SugarSync vs. Mozy
by Jayson Harshbarger
Our Assessment

Jayson Harshbarger is an engineer and scientist with an interest in technology. He gives a useful, though somewhat outdated, comparison of SugarSync and Mozy. Although he really likes SugarSync, he states he'll continue using Mozy because at the time, SugarSync didn't save multiple versions of a file. This has since changed, and users of the service can access the last five versions. He also voices some security concerns when accessing files remotely.

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13. Information Week
Apr. 9, 2007
Review: Five Online Backup Services Keep Your Data Safe
by Serdar Yegulalp
Our Assessment

Though somewhat old, this roundup compares five online backup services, including Carbonite and Mozy. Serdar Yegulalp evaluates each service based on actual use, not just features. The approach is balanced and objective. Yegulalp covers considerations for novices as well as IT experts. Mozy is his top choice for its straightforward interface and plan options. Yegulalp also pegs a market niche for each service.

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14. Arstechnica.com
July 16, 2007
Online Backup Solutions: A Review
by Joel Hruska
Our Assessment

Joel Hruska tests and compares Carbonite, Mozy, Xdrive (defunct as of January 2009) and Iron Mountain's Connected Backup for PC service. He also attempted to test Iomega's iStorage service but couldn't get it to work, even with tech support help. Each service is realistically tested and objectively evaluated, which includes a rating. The conclusion identifies Mozy as the best all-around service and Iron Mountain as the best for business use. We would rate this review much higher if it were more recent.

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15. ConsumerReports.org
Oct. 2007
Online Backup Services
by Editors of Consumer Reports
Our Assessment

Editors at Consumer Reports devote only four paragraphs to online backup services, mentioning them as a good secondary backup option. Because of long upload and download times, however, they recommend online backup mainly for small amounts of data. Editors say they liked one service best, but it's not disclosed how many other services were considered or the extent to which they were tested. This report is free for non-subscribers.

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16. CNet.com
March 31, 2008
Make Free Online Backup Part of Your Data-Security Plan
by Dennis O'Reilly
Our Assessment Technology writer Dennis O'Reilly discusses the importance of backing up your data in this article. Although not officially a review, he mentions that he tried IDrive, Mozy and Xdrive (no longer active) and finds IDrive to be the easiest of the three to use.
17. WebUser
As of Feb. 2009
Storage and Backup Roundup
by Editors of WebUser
Our Assessment

U.K. magazine WebUser has reviewed a few online storage services, but the reviews are short and more descriptive than evaluative. Testing isn't mentioned in some reviews, and the process isn't described. Each service earns an overall rating and ratings in four subcategories. MozyHome gets a Gold award while Carbonite receives a Silver award, though the reviewer feels MozyHome integrates better into the Windows system.

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18. GadgetAdvisor.com
As of Feb. 2009
Evaluating Online Backup Services
by Editors of GadgetAdvisor.com
Our Assessment This anonymous gadget blog claims to have done "an extensive review of online backup services." It sounds like it actually tested the services, but little information is given on how it did so or which services were included. MozyPro is preferred over MozyHome because of faster transfer speeds. The reviewer feels IDrive is worth mentioning despite problems with large files.
19. PC Today
Apr. 2008
Safe Storage Online: How Online Backup Services Stack Up
by Tessa Warner Breneman
Our Assessment

This article for PC Today covers six popular online backup services. Unfortunately, no comparisons are made and there are no ratings. Tessa Warner Breneman, however, does mention some pros and cons of each service. Although Carbonite is praised for its ease of use, the author admits that MozyHome is the most straightforward. IDrive offers advanced features that will prove useful for small businesses.

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