
Many experts say file syncing services are the new face of online backup, and SugarSync earns a number of recommendations from reviewers. SugarSync offers more than online backup -- it also syncs files across multiple computers, so if you are working on a file at home, the changes will also be saved on your work computer or laptop. It also offers access to your data from any Internet-enabled computer or smartphone, including iPhone, BlackBerry and Android phones. Reviewers are impressed with these features, and they rave about SugarSync's multimedia functionality. For example, if your music files are backed up with SugarSync, you can stream your music online from any computer or mobile device. You can also share photo albums or other files directly from your personalized SugarSync website.
While such features can be very useful, they increase the cost over basic online backup services. Plans at SugarSync start at $50 a year for 30 GB and go up from there. You can get 50 GB of storage for $6 a month with Mozy, with a free month thrown in for those that subscribe for one year. Mozy can't match some of SugarSync's fancy features, but if you only need basic online backup, it's still probably a better deal despite a recent price hike.
We found the best review of SugarSync at PC Pro, where reviewer Stuart Andrews tests and rates a number of online backup services. Expert Reviews (U.K.) also has a detailed and test-based review. While we focus on the most recent reviews, older evaluations at PCMag.com Laptop Magazine and PC World are still worth a read, just keep in mind that some details may have changed.
Our Sources
1. PC Pro
SugarSync receives a high overall rating from Stuart Andrews at PC Pro, who says "no other online storage service does so much so well." He loves the syncing abilities and media functionality, but finds it complicated to restore files.
Review: SugarSync Review, Stuart Andrews, Aug. 20, 2010
Expert Reviews gives SugarSync a 4-star rating out of 5. The sleek interface is easy to use, and Kat Orphanides raves about the "phenomenal" mobile support for smartphones.
Review: SugarSync Individual 30GB review, Kat Orphanides, Aug. 15, 2010
Edward Mendelson at PCMag.com gives SugarSync a good rating, and he says that it has features other services can't match. However, he thinks wading through all of these features can be confusing at times.
Review: SugarSync, Edward Mendelson, March 23, 2009
4. Laptop MagazineDetails/Subscribe
Todd Haselton at Laptop magazine gives SugarSync an Editors' Choice award, saying it has "changed the way we look at online backup." Haselton finds it easy to use on both computers and mobile devices, although large files take a while to upload.
Review: SugarSync, Todd Haselton, March 19, 2008
SugarSync gets 4 stars out of 5 from PC World. Scott Dunn says it's a good option for home users, although he notes that business users will be disappointed by the lack of remote-desktop access.
Review: SugarSync, Scott Dunn, July 31, 2008
Walter Mossberg, a columnist for The Wall Street Journal, says SugarSync "has a few rough edges," but overall he says it's a great method for file syncing.
Review: SugarSync Offers the Best Method Yet for Replicating Files, Walter Mossberg, April 3, 2008
Online Backup Services Runners Up:
4 picks including: Laptop Magazine, PC Pro…
4 picks including: Laptop Magazine, The Wall Street Journal…
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1 pick by top review sites.
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