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Online Bill Paying: Ratings of Sources
Total of 13 Sources
1. ConsumerReports.org
Jan. 2007
Virtual Wallets: Safer ways to pay online
by Editors of Consumer Reports
Our Assessment

This article says that using a bank or cash account for online purchases is risky. Why? Because federal law has more built-in protections for fraudulent charges or damaged goods put on credit cards. For that reason, editors say you should link your PayPal account to your credit card instead of your bank account. Three services -- Bill Me Later, Google Checkout and PayPal -- are briefly discussed, but not rated. Although most Consumer Reports articles require a subscription, this one is available for anyone to read.

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2. CNET
July 17, 2006
Shopping PayPal or Google Checkout
by Elsa Wenzel
Our Assessment

Both PayPal and Google Checkout offer policies that protect against fraud. But that's where the similarity stops, says Wenzel. "Google Checkout simply serves as a holding place for your credit or debit card information," Wenzel writes. PayPal, however, offers a wider variety of services, such as transferring money to and from accounts and to individuals. Features are compared here, and there are links to reviews for PayPal and Google Checkout. Wenzel suggests that Google Checkout will continue to grow stronger.

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3. The Wall Street Journal
June 27, 2006
Online Banking Gets More Sophisticated
by Jane Kim
Our Assessment This article says that banks are harnessing new tools that let clients transfer funds between institutions, pay bills faster and analyze spending. Banks mentioned include Citibank, Wells Fargo, JPMorgan Chase and Bank of America. Though no one bank is recommended over another, their offerings are discussed.
4. CNET
As of Mar. 2008
Accounting and Software Reviews
by Editors of CNet.com
Our Assessment

CNet.com's editors look at various versions of Quicken 2008 and Money 2008, and generally come away more impressed with Quicken. The newest version of Quicken Premier 2008 is "a solid finance package and a great choice for novices," but the editors didn't find a "compelling reason to upgrade from the 2007 version." Money's latest financial software gets only "good" ratings. Editors walk through the good and the bad of the new program, ultimately pointing out that you won't need to upgrade from the 2007 version again this year. Navigating CNet.com is a bit of a nuisance, however, as you need to search for the programs to find reviews.

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The Best Personal-Finance software
by David Futrelle
Our Assessment

This article provides a brief overview of Money magazine contributing writer David Futrelle's top picks in personal finance software. Though he didn't test the 2008 versions, Futrelle likes both Quicken and Microsoft. He says they offer many versions with varying features that can simplify your finances. He also recommends AceMoney if you're looking for a simpler, low-cost alternative. And he says that for Mac users, Moneydance is a passable alternative to Quicken's offerings, saying that it's "sleek and simple to use." None of the software is compared in any depth, though.

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6. Bankrate.com
Apr. 2005
Your online bill payment options
by Jenny C. McCune
Our Assessment

Contributing Editor Jenny C. McCune discusses the three major choices consumers have when it comes to online bill payments: Use your bank or a third-party service, arrange payments with each account holder or establish automatic payments via a credit card. McCune discusses the pros and cons of each method, but does not ultimately make any recommendations beyond saying that no one method is best for everyone.

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7. Epinions.com
As of Mar. 2008
Online Bill Payment
by Contributors to Epinions
Our Assessment When we checked, PayPal had more than 725 owner-written ratings with many satisfied users. But if you sort by date, you'll see that the most recent reviews are largely negative, with lots of customer service complaints. Paytrust also receives many reviews, but the majority of these reviews date back many years.
8. Bankrate.com
May 1, 2006
Online Banking
by Editors of Bankrate.com
Our Assessment This article is part of a series on checking basics. It serves as a three-step primer for setting up an online account, putting your schedule in place and being aware of security. A short section also covers setting up online bill pay. No particular services are reviewed or rated.
9. MSN Money
Not Dated
Ditch all Fees for Online Banking Services
by Liz Pulliam Weston
Our Assessment Liz Pulliam Weston mentions companies offering free services such as banks (Citibank, Chase and Bank of America) and American Express (as part of a package). She adds that Microsoft also offers free bill pay to owners of its Money 2007 (now Money 2008) software or MSN Internet service provider packages. Services are not rated, but there's some good general information here.
10. MarketWatch.com
May 2007
Online banking turns the corner
by Jennifer Openshaw
Our Assessment Given the rising cost of postage, MarketWatch advises consumers to save time and money by banking online. The services are more secure, says Jennifer Openshaw, and you can time your payments and get real-time alerts. You can also avoid late fees. One caveat is that you shouldn't make payments on a public network, such as at a hotel or a wireless center.
11. Bankrate.com
Nov. 2006
Be careful shifting into automatic bill pay
by Dana Dratch
Our Assessment Automating your bills can set off unintended consequences like the difficulty of disputing billing mistakes, says Dana Dratch, a freelance author writing for Bankrate.com. Instead, automate payments that are the same every month, because they're less likely to have errors. However, if you do automate, get advance notices of the transaction in the mail, Dratch advises.
12. TopTenReviews.com
Not Dated
2008 Bill Paying Services Report
by Editors of TopTenReviews.com
Our Assessment At first glance, this looks like a very worthwhile resource. However, its 2008 date is deceiving as it names Yahoo! Bill Pay -- a service that shut down in mid-2007-- as the second best online bill-payment service, leading us to believe that much of the information here has not been updated.
13. About.com
Not Dated
How Do I Set Up Online Bill Pay?
by Justin Pritchard
Our Assessment According to Justin Pritchard, About.com's Guide to Banking/Loans, "online bill pay can really make your life easier." This article discusses online bill pay through your bank and through individual vendors, but does not discuss separate bill-pay services at all and makes no recommendations.

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