Petplan offers three insurance plans for dogs and cats: Bronze, Silver and Gold. The Bronze plan is the most popular and least expensive, and reviewers say it provides all the coverage most pet owners will want or need. It covers veterinary services and hospitalization for illnesses and accidents, non-routine dental care, prescriptions, and alternative treatments like acupuncture (if performed by a licensed vet). You can choose a per-incident deductible of $50, $100 or $200, and a co-pay of 0, 10 or 20 percent; the price of the policy will vary accordingly. There's an annual limit of $8,000. If you want more control over what your plan will cover, you may want to consider Embrace (*Est. $23 per month dogs, $16 per month cats), which lets you tailor your policy extensively to fit your needs and budget.
Our top-rated review site is PetInsuranceReview.com, where customers rate and review their pet insurance companies, and Petplan is among the companies with many customer reviews on the site. Two About.com articles provide information about and an assessment of Petplan as well.
More than 100 users give Petplan the highest average rating of any pet insurance company reviewed here. Most praise Petplan for paying claims quickly and without question. They also appreciate the company's transparency in detailing what is and is not covered and the fact that claims are paid based on actual expenses rather than usual and customary charges, which tend to be lower.
Review: Reviews of Petplan, Contributors to PetInsuranceReview.com
Therese Kopiwoda describes her experiences with the pet insurance companies Petplan and Pets Best. She says the people at Petplan are "friendly" and that they are eager to answer questions. Another plus is that veterinarian costs are not disputed and claims are paid promptly. While Kopiwoda's experience with Pets Best has also been fairly good, she adds that the company does not compare with Petplan in terms of coverage and customer service. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
Review: Pet Insurance - A Viewer's Experiences, Therese Kopiwoda
Janet Crosby, About.com's veterinary medicine guide, interviews Chris Ashton, founder and president of Petplan. This is one of a series of interviews with pet insurance company executives, and she asks each one the same 10 questions. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
Review: Pet Health Insurance Company Interviews: Petplan, Janet Tobiassen Crosby, DVM