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Pet Insurance: Ratings of Sources

Total of 12 Sources
1. PetInsuranceReview.com
As of Feb. 2010
Current Customer Ratings
by Contributors to PetInsuranceReview.com
Our AssessmentPetInsuranceReview.com features reviews written by pet owners who have insured their pets; owners also rate their insurance company on a scale of 1 to 10. There is also a comparison chart showing the premium amounts and basic features of various policies offered by major insurers in the U.S. and Canada. Most of the user reviews are followed by comments from other readers, so there are plenty of first-person perspectives on each company included on the site. Based on average customer ratings, the top U.S. pet insurers are Petplan, Embrace, and PurinaCare; the best Canadian ones are Petsecure and Vetinsurance.
2. OrganicPetDigest.com
Not Dated
Vet Pet Insurance Reviews
by Editors of OrganicPetDigest.com
Our AssessmentThis review separates pet insurance policies into traditional and non-traditional plans. Pets Best and QuickCare are identified as offering the best traditional plans, with Pets Best given a slight edge for offering plans with no age restrictions and it's more polished and easier-to-use web site. Embrace gets the nod as the best non-traditional provider because of its customizable plan. Helpful features on the site include a "dive deep" chart with details about the policies offered by each company.
3. HealthyPet.com
Not Dated
Pet Insurance
by Editors or HealthyPet.com
Our AssessmentHealthyPet.com is the website of the American Association of Animal Hospitals (AAHA), which accredits animal hospitals in the U.S. and Canada. The association awards its Seal of Acceptance to high-deductable pet insurance policies that balance affordability with protection against "catastrophic expenses." The only U.S. companies with plans that have been awarded the seal so far are Trupanion and PurinaCare without Preventive Care. The Canadian company Petsecure has also been awarded a Seal of Acceptance for its high-deductible plan.
4. About.com
Not Dated
Pet Insurance - A Viewer's Experiences
by Therese Kopiwoda
Our AssessmentIn this guest column at About.com, Therese Kopiwoda describes her experiences with two pet health insurance companies. Though both draw relatively positive remarks, Petplan gets the overall nod for their customer service and ease in handling and paying claims. However, while Pets Best refuses one claim for a test it says was routine rather than diagnostic, it accepted coverage for an older dog that Petplan would not insure. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
5. TopConsumerReviews.com
Not Dated
Pet Insurance
by Editors of TopConsumerReviews.com
Our AssessmentTopConsumerReviews.com rates and ranks six pet insurance companies. Ratings are based on a combination of user reviews found online and the impressions of the editors. Issues such as customer service, claims process, and reputation and history of the provider are addressed. While the write-up for the top rated insurance plan, Embrace, seems a little too positive, other plans are addressed in a balanced way with pros and cons well spelled out.
6. PetInsuranceReview.com
Not Dated
Pet Insurance Reviews
by Editors of PetInsuranceReviews.org
Our AssessmentDespite the name of this site, it offers no actual reviews of pet insurance companies. Rather, it provides detailed information about the different plans offered by major U.S. insurers. That includes sample price quotes; the factors used to determine the price of specific policies; what each plan's limitations/exclusions are; what the plan covers; its deductibles and whether they are per incident or per year; maximum annual and lifetime benefits; and waiting periods before the policy goes into effect. You can compare up to three plans side-by-side, and this is the only site we found that allows such comparison.
7. Epinions.com
As of Feb. 2010
Pet and Livestock Insurance Companies
by Contributors to Epinions.com
Our AssessmentEleven insurance companies are discussed, but only two have enough user ratings and reviews for them to be meaningful. Veterinary Pet Insurance is rated 2 out of 5 stars on average, with many complaints about denied coverage, poor customer service and delayed payment of claims. Banfield VetSmart, offered by PetSmart stores, is rated an average of 3.5 stars. But Banfield is a discount program rather than a pet insurance policy.
8. About.com
Not Dated
Pet Health Insurance -- Is It Worth It?
by Janet Tobiassen Crosby, DVM
Our AssessmentAbout.com's veterinary medicine guide discusses pet health insurance, and includes reader responses as to whether or not they have such insurance and if so, what their experience has been. Six reader comments appear in this article; four more are published in a related article you can access by clicking on a link. About half of the comments from readers who have insurance say they are satisfied, while the other half note problems with getting claims paid. A couple of companies are mentioned, but none more than once. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
9. About.com
Not Dated
Pet Health Insurance Company Interviews
by Janet Tobiassen Crosby, DVM
Our AssessmentAbout.com's guide to veterinary medicine interviews the chief executives of nine pet insurance companies, asking each of them the same 10 questions. Questions range from when the company was founded and where it's located, to what types of policies they sell and what makes the company stand out from others. The interviews provide a useful comparative perspective. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
10. Kiplinger.com
November 2009
Keep Pet Costs on a Tight Leash
by Stacy Rapacon
Our AssessmentReporter Stacy Rapacon's article discusses how to minimize the basic costs of having a pet, and includes a discussion of pet insurance. Rapacon says pet owners could consider buying pet health insurance as a way of containing costs. While the article doesn't rate or review any specific insurance company, it does refer to a recommendation made at another site.
11. SmartPetInsurance.com
Not Dated
Reviews of Pet Insurance Companies
by Editors of SmartPetInsurance.com
Our AssessmentSmartPetInsurace.com offers brief reviews of six companies they say are the top pet health insurance companies. The reviews, however, are really just descriptions of the coverage offered by the companies. No best company is named, but one, Veterinary Health Insurance (VPI), is singled out as not being among the editors' favorites.
Pet Insurance Reviews
by Editors of CheapestPetInsuranceReviews.com
Our AssessmentOnly three companies are reviewed, and the main point of the site seems to be getting people to buy an insurance guide. However, the short reviews do point out three low-cost options for getting pet insurance.
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