The 10,000-Btu NewAir AC-10000E is the best-rated portable air conditioner we found for smaller rooms (up to 250 square feet). Most owners praise its cooling performance (though a few disagree), and users say it's easy to install. One feature users like is its self-evaporation technology, which reduces the need to drain the unit by hand; however, this feature doesn't work well in humid climates. Other problems include noise and an annoyingly bright display.
Cools well in most cases. The NewAir has an energy efficiency rating (EER) of 11.6, the highest we've seen for a portable air conditioner. This means that, compared to other units its size, it will deliver more bang for your cooling buck. Most owners say this unit packs a good cooling punch -- even in spaces larger than the 325 square feet claimed by the manufacturer. However, a few reviewers disagree, saying it's only effective in the smallest of rooms. Many users also complain about the air conditioner's noise level. While some reviews say it's no louder than a fan, others say it's more like a vacuum cleaner.
Self-evaporation saves hassle. One feature users appreciate is NewAir's self-evaporative technology, which exhausts moisture along with heated air. In dry climates, this can entirely eliminate the need to drain the unit by hand. In more humid areas, however, drainage is still required, and users say the process can be a real nuisance. Other than that, users generally say that the NewAir is very easy to set up and use. However, many owners complain that the lights on the display panel are far too bright, making it difficult to sleep at night. Several say they were forced to cover the panel with cloth or electrical tape.
Good performance for the price. At around $400, the NewAir AC-10000E costs about the same as other portable air conditioners in its size class. However, no other unit this size gets nearly as many positive reviews. The one possible downside is that the unit's warranty covers it for only one year, and it has a fairly long list of exceptions. Shipping costs are not covered. We did not see many complaints about the NewAir's durability, but those who did have problems generally say they showed up soon after purchase.
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The NewAir AC-10000E is one of the most widely reviewed products at this retail site, with over 175 reviews averaging 4.4 stars out of 5. Owners award this portable air conditioner particularly high marks for its ease of installation and use. Most also praise its cooling performance, but a few find it disappointing. The most common complaint about the unit is that it's too noisy.
Review: NewAir AC-10000E 10,000 BTU Portable Air Conditioner, Contributors to Air-n-Water.com, As of May 2013
We found about 40 reviews for the NewAir AC-10000E at this retail site, with an impressive overall rating of 4.6 stars out of 5. Owners generally are pleased with this unit's cooling performance, compact design and easy installation. However, a few users say that it's ineffective for cooling any room of significant size. We also saw a few complaints that it's difficult to drain the unit, which must be done frequently in a humid climate.
Review: http://www.air-conditioner-home.com/newair-ac-10000e, Contributors to Air-Conditioner-Home.com, As of May 2013
Reviews for the NewAir AC-10000E at Amazon.com are not as strong as those on other sites. In about 25 reviews, it earns only a middling overall rating of 2.9 stars out of 5. While most users praise the air conditioner's cooling performance, we saw many complaints here about its noise level and the very bright lights on the control panel. We also saw a few reports of mechanical failures.
Review: NewAir AC10000E 10,000 BTU Portable Air Conditioner With AutoEvaporative Technology, Contributors to Amazon.com, As of May 2013
The 260-plus reviews we found here for the NewAir AC-10000E are gleaned from a variety of retail sites, including some of those listed above. Most of the reviews labeled "most useful" were pulled from Air-n-Water.com, so they didn't provide any new information. However, we did find some additional support for the views we found on other sites about this unit's pros (good cooling performance and ease of use) and cons (noise and overly bright lights).
Review: NewAir AC-10000E Ultimate Comfort 10,000 BTU Portable Air Conditioner, Contributors to Buzzillions.com, As of May 2013