At 12,000 Btu, the NewAir AC-12000E is powerful enough to cool most large rooms. However, some owners find that while it produces lots of cold air, it doesn't circulate it well. Owners love this unit's self-evaporation feature, which almost entirely eliminates the need to drain out water. They also find it nice-looking and easy to install. The most common complaint about it is that it's too loud.
Lots of cold air, but not the best circulation. The AC-12000E has a fairly good energy efficiency rating (EER) of 10.2. Owners say it puts out lots of cold air, and most find that it does an effective job cooling a large room. However, some say the air conditioner doesn't circulate the air well, so it only cools the space right in front of it. Another problem is the unit's noise level, which many users find loud enough to be disruptive.
Self-evaporation works well. One feature that users really like is this unit's self-evaporation system, which vents excess moisture out along with hot air. Most users say that this feature completely eliminates the need to drain the unit by hand -- even in humid areas like Florida. Owners also like the remote control, although we saw a couple of reviews that say it doesn't work well. As for installation, most users say it's no problem, though a little duct tape may be needed.
Worth the price. At $460, this portable air conditioner isn't the cheapest in its size class. However, most users find it worth the cost. They say its construction is sturdy, and they like its sleek, futuristic looks. We also found very few complaints about durability. The only drawback is the warranty, which covers the unit for one year only and is loaded with exceptions. While repairs are covered, they must be done at an "authorized" facility, and the owner is responsible for shipping costs.
The NewAir AC-12000E is the top-rated portable air conditioner at this retail site, receiving an overall rating of 4.5 stars out of 5 from about 250 users. It also earns scores of at least 4.5 stars for cooling power, ease of installation, ease of use and construction. However, some reviewers complain that it does not circulate cold air well and makes too much noise.
Review: NewAir AC-12000E, Contributors to Air-n-Water.com, As of May 2013
We found about 100 reviews for the NewAir AC-12000E at Amazon.com, with an overall rating of 3.9 stars out of 5. Owners find the unit easy to install and use, and most say it delivers good cooling performance. However, a few owners find the air conditioner underpowered. Reviewers are divided over noise level, with some finding it disruptively loud and others saying they don't notice the noise.
Review: NewAir AC12000E 12,000 BTU Portable Air Conditioner, Contributors to Amazon.com, As of May 2013
The NewAir AC-12000E receives over 50 reviews at this retail site, with a strong overall rating of 4.6 stars out of 5. Owners generally are pleased with this unit's looks as well as its cooling performance. They also like the self-evaporation feature, which many say eliminates all need to drain the unit. The most common complaint is that the air conditioner is too loud, and some also say it does a poor job of circulating cold air.
Review: NewAir AC-12000E 12,000 BTU Portable Air Conditioner with Auto-Evaporative Technology, Contributors to Air-Conditioner-Home.com, As of May 2013
We found roughly 350 reviews here for the NewAir AC-12000E, pulled from a variety of retail sites across the web -- including some of those listed above. Since most of the reviews labeled "most useful" came from Air-n-Water.com, they didn't give us any new information. However, the reviews on this site as a whole support the general consensus about this unit's pros and cons: It's a good performer and easy to set up, but noisy.
Review: NewAir AC-12000E 12,000 BTU Portable Air Conditioner, Contributors to Buzzillions.com, As of May 2013