Archos 5

That's my opinion anyhow. I got my first Archos it had a stuck pixel that couldn't be fixed with the programs and pushing/tapping on the screen etc. Sent it back. Nearly 4 weeks go by (meanwhile their… website said it was still being processed the same day I actually got it back so they don't update that either) and I get it back, another stuck pixel. I'm demanding a refund and getting a different brand. Stay the heck away if you're smart and haven't bought one yet.

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Archos makes great looking products with a lot of features. Their big problem is customer support. From a corporate level they have known bugs that cause the device to reset but they are very slow to fix… them. Since they are a French company they contract out their customer support for the US. The company they contract to is very slow to respond and typically really doesn't fix the problem. If you have to send the item in for warranty service expect to wait months for a resolution. It isn't me that has had these problems, look around the web and the Archos fan forum and you will see that it is typical. This is too expensive a product to get bad customer service.

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Hi, I received my archos defectuous, it was really embarrasing. I was about to send it back to the customer service one week after I received it and it has finally start correctly.(luck) Actually when it… does work the archos 5 is very handy. The screen quality is very good. Nevertheless, the archos 5 can no longer read every video on the web because most of the website upgraded to adobe flash 10 and archos just read the 9th version. If your university use WPA-EPA wifi encodage, then you will not be able to connect yourself to the web... The accessories you can buy allow your archos to become very multifunctional.

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Archos advertises DVR support for the Archos 5 device among other functionality. If all the claimed functionality had actually been present, this device would have been an outstanding buy. Unfortunately,… Archos no longer offers channel guide support in North America which really diminishes the value of this particular device. I had been going back and forth wtih Archos support for a couple of months now and have been told all this time that the channel guide was down and that they were working to restore that service. The following is a reply that I received from Archos support about two months ago: "I'm very sorry but the TV program guide is currently down. We are working to get it back up as soon as possible." Just today they finally admitted that the channel guide service had been discontinued outright in North America. Again, directly from Archos support: "I'm very sorry but the TV program guide has been discontinued in North America. If you have a subscription that you have paid for, please give us a call at XXX-XXX-XXXX and we will issue you a refund for it." My experience with this device specifically and with Archos in general has been bitterly disappointing.

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