KitchenAid KFDD500ESS Review

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KitchenAid KFDD500ESS Review
Bottom Line

The KitchenAid KFDD500ESS offers an ideal combination of a gas-powered stovetop and an electric dual oven. It is feature packed with numerous useful touches that help with cooking and clean up. While performance isn't world-beating, it's solid in most respects, and the price is nice for a dual-fuel model that offers this much.

ProsDouble oven, Good performance in most tasks, Steam cooking feature, Convection cookingConsUneven performance when baking, Stovetop can't be lit in a power outage

Breaking it down

Performance

Solid overall. Comparative testing reveals that the KitchenAid KFDD500ESS is a solid performer overall. It does have some bobbles -- CNET's Ashlee Clark Thompson grouses a bit about baking performance when using the convection feature, for example -- but gives the oven an overall score of 7.4 out of 10, with a 7 for performance; which still qualifies it for a rating of Very Good. Her conclusion is that, "the versatility that the KFDD500ESS offers makes the range a worthwhile investment, especially if you do a lot of heavy baking." Roasting performance is also excellent -- "The KitchenAid KFDD500ESS roasts a beautiful chicken," Thompson says. Broiling is a little on the slow side, but steady, producing burgers that "stayed juicy." Cooktop performance is squarely in line with what you can expect with most gas models.

Features

Flexibility plus. While cooking performance is solid, the real reason that most will want to opt for the KFDD500ESS is the flexibility it offers. The twin ovens -- one with convection -- are both large enough to be useful, and together add up to 6.7-feet of capacity. In the oven cavities you'll find nice touches like a hidden bake element that results in an easy-to-clean flat oven floor. A glide rack makes moving hefty roasts in and out much easier. A steam rack lets you add moisture to your cooking -- useful when baking. The twin ovens, independently controlled, means that you can simultaneously prepare a variety of dishes, baking in one oven while roasting or broiling in the other. The gas cooktop is a five burner affair, with an oval center burner that's ideal for using under a griddle, and one is included. However, some user reviews dislike that it can't be manually lit during a power outage. Thompson also notes that the "Easy Convect" setting is anything but easy, requiring several confusing steps to activate

Reliability

Limited track record. As a brand, KitchenAid freestanding ranges do decently in the latest J.D. Power and Associates survey of user satisfaction, finishing in the second tier of makers with above average scores. One large survey of brand reliability puts KitchenAid gas ranges and electric ranges among those needing repair more often, but shares no data on dual-fuel models. As a rule, dual-fuel ranges get very little user feedback. That said, we found more than two dozen reviews altogether (including ones originally posted at the KitchenAid site) of the KFDD500ESS at HomeDepot.com and nearly all award the stove at least four stars and mostly five stars. Like most ranges, this KitchenAid dual-fuel range is covered by a one-year warranty.

Our Sources

1. CNET

KitchenAid KFDD500ESS review, Ashlee Clark Thompson, Aug. 31, 2015

CNET is one tough critic when it comes to ranges, but finds quite a bit to like with the KitchenAid KFDD500ESS. Lackluster results when baking biscuits in the "easy convect" mode and slow times when broiling burgers are offset by strong performance in other tests, such as when roasting a chicken.

2. HomeDepot.com

KitchenAid Model # KFDD500ESS 30 in. 6.7 cu. ft. Double Oven Dual Fuel Range, Contributors to HomeDepot.com, As of December 2015

Dual-fuel ranges don't get a ton of user reviews, but including feedback originally posted at the KitchenAid site, we see more than 25 reports at HomeDepot.com. The owners are largely pleased, and the KFDD500ESS earns a 4.7 star score and recommendations from 96 percent. A couple of reviewers say that the gas stovetop can't be lit in the event of a power outage -- disappointing as that's not documented by KitchenAid -- but even they award the stove 4 stars anyway.

3. BestBuy.com

KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range, Contributors to BestBuy.com, As of December 2015

We found only a handful of reviews for the KitchenAid KFDD500ESS at BestBuy.com, but all owners are pleased thus far. It earns a 4.7-star rating.

4. J.D. Power & Associates

2015 Laundry/Kitchen Appliance Studies, Editors of J.D. Power and Associates, July 16, 2015

While J.D. Power and Associates doesn't address specific models, the KitchenAid brand does decently in its most recent survey with user satisfaction with their freestanding range. It's in the second tier of makers with a score of 822 out of 1,000, well above the industry average of 813.