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Samsung RS265TDWP

*Est. $1,340
Reviewed
February 2012
by ConsumerSearch
Samsung RS265TDWP

Best side-by-side refrigerator

Pros
  • Energy Star-qualified
  • Good temperature control
  • Lots of features
  • Spacious
  • Quiet
Cons
  • Insufficient lighting
  • Problems with ice maker
  • Shelves can be unstable

Although side-by-side refrigerators as a group seem to have more problems than other types, we found good recommendations overall for the Samsung RS265TDWP. This 26-cubic-foot unit is Energy Star-certified and features separate cooling units for the fridge and freezer sections, which help control moisture levels to keep food fresher. Like most side-by-sides, it has a through-the-door ice and water dispenser, plus LED lighting, digital controls, humidity-controlled crispers, glass shelves and an open-door alarm. It comes in white, black, stainless-steel and smudge-resistant stainless-platinum finishes. In professional tests, this refrigerator gets very good scores for temperature control and efficiency.

Users say this Samsung model emits little noise, and boasts lots of style and storage space. However, several say the lighting isn't bright enough and the door shelves can be unstable. They also report that the ice maker breaks down often -- a common problem with ice and water dispensers on any type of fridge -- and even when it works, it tends to spill ice all over the floor. Samsung's warranty covers the entire refrigerator for one year and the sealed system for five. If you'd like a wider fridge space but still need narrow doors, the LG LFX25976SW French-door model (*Est. $2,200) gets good ratings, but costs quite a bit more.

ConsumerReports.org includes the Samsung RS265TDWP in its tests of side-by-side refrigerators. It also gets more than 75 user reviews on BestBuy.com, plus a handful more at Sears.com and AJMadison.com. The annual appliance survey conducted by J.D. Power and Associates gives users' opinions of the Samsung brand as a whole.

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LG LFX25976SW 24.7 cu. ft. French Door Refrigerator - White
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from Amazon.com
New: $2,254.00
In Stock.
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Where To Buy
Samsung RS265TD 26 Cubic Foot Side by Side Energy Star Refrigerator with External Water and Ice, White Pearl

 (33 reviews)
Buy new: $1,070.00   2 New from $1,412.00

 
Featured StoresStore RatingNotesTotal Price
WayfairWayfair rated 4.41 (6658 reviews)6,658 store reviewsIn Stock. $1,499.00
AJ MadisonAJ Madison rated 3.50 (896 reviews)896 store reviewsIn Stock. $1,359.00
Best BuyBest Buy rated 4.22 (9134 reviews)9,134 store reviewsIn Stock. New Low Price Guarantee$1,499.99
 

Our Sources

1. ConsumerReports.org

The Samsung RS265TDWP is one of more than 90 side-by-side refrigerators rated at ConsumerReports.org. Each is evaluated based on temperature performance, energy efficiency, noise and ease of use. Various brands are also judged on their overall reliability.

Review: Refrigerators, Editors of ConsumerReports.org, Jan. 2011

2. BestBuy.com

The white Samsung RS265TDWP and its black and stainless-steel equivalents receive more than 85 reviews total at BestBuy.com. Overall, the refrigerator earns 4.1 stars out of 5, with 80 percent of users recommending it. While they praise the fridge's capacity and quietness, several owners report problems with the ice maker and shelves.

Review: Samsung - 25.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water, Contributors to BestBuy.com, As of Feb. 2012

3. Sears.com

We found only a handful of reviews for the Samsung RS265TDWP in white and other colors at Sears.com, but they're all positive. Users call this refrigerator spacious, quiet and attractive, with good lighting. Their only quibble is that the ice maker tends to dump ice on the floor.

Review: Samsung 25.5 cu. ft. Side-by-Side Refrigerator Energy Star, Contributors to Sears.com, As of Feb. 2012

4. AJMadison.com

The few reviews we found for the Samsung RS265TDWP here are mixed. While two users find this fridge attractive, roomy, quiet and reliable, one says the finish scratches and dents easily, and another describes a breakdown about a year after purchase.

Review: Samsung RS265TD, Contributors to AJMadison.com, As of Feb. 2012

5. J.D. Power & Associates

In this survey of more than 5,000 consumers who have purchased refrigerators in the past two years, Samsung is among the highest-rated brands for overall satisfaction. It earns top scores for styling, features and price, plus above-average scores for performance, warranty and ease of use.

Review: 2011 Home Appliance Study: Refrigerator, Editors of J.D. Power and Associates, Aug. 3, 2011

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