The Plustek OpticFilm 7400 is an excellent value; reviews say the dedicated film and slide scanner consistently produces top-quality scans. The scanner has some drawbacks -- it's slow, and its powerful software isn't particularly user friendly -- but it's the strongest entry in a shrinking market. Users and professional reviews praise the image quality from the Plustek OpticFilm 7400, saying both the resolution and the color quality is excellent, particularly for the price. Most complaints are about the software that ships with the device; drivers and software in the box are older than versions available online, and the SilverFast software that comes included is powerful, but sometimes difficult to use.
Excellent quality scans from negatives and slides. Reviews consistently praise the resolution and color quality of the Plustek OpticFilm 7400's scans of negatives and slides, which are typically the weak point for most flatbed scanners that offer this capability. Some reviews say that now-discontinued dedicated film and slide models from Nikon and other manufacturers were sharper, but those models can go for thousands on the used market.
Software issues, but the hardware is easy. Users complain that their Plustek OpticFilm 7400 shipped with old drivers and software that would not work on their computers, requiring a download from the company's Web site to work properly on both PC and Mac platforms. Once installed, they say the powerful SilverFast software is not as user friendly as it might be. But that said, the hardware and scanning process itself is described as simple.
A quality product. Users praise the durability of the Plustek OpticFilm 7400, saying they performed thousands of scans without issue. To scan film or slides, you must first put them in a carrier, which snaps into place on the side of the scanner. Owners who had issues with durability say it was the negative carrier, which is made up of small, delicate parts, not the scanner itself that broke.
Good warranty backed by responsive service. The one-year limited warranty on the Plustek OpticFilm 7400 dedicated film and slide scanner is standard among better-quality scanners on the market, though few say they've had to use it. Those who had hardware issues say they were addressed immediately and well by the company.
Review Credibility: Very Good M. David Stone's review of the Plustek OpticFilm 7400 film and slide scanner praises the scan quality of the device, but he notes that unlike its more-expensive cousin (the Plustek OpticFilm 7600i, now difficult to find on the market), it doesn't come with hardware-based dust and scratch removal. It only slides one slide or frame at a time, he notes, with little automation. He awards it 2.5 out of 5.
Review: PlustekOpticFilm 7400, M. David Stone, Sept. 13, 2011
Review Credibility: Good About a dozen Amazon.com users review the Plustek OpticFilm 7400 film and slide scanner, and all highly praise the image quality they get on scans using the device. Most complaints are about the software, which has to be updated out of the box to run properly. The included SilverFast image processing software achieves good results, but it is ugly to look at and use, they say. Some did not like the fact that the negative carrier crops some of the "filmstrip" area.
Review: PlustekOpticFilm 7400 Film Scanner, Contributors to Amazon.com, As of December 2012
3. B&H Photo
Review Credibility: Good About 85 users of B&H Photo review the Plustek OpticFilm 7400 film scanner, giving it an overall rating of 4.4 out of 5 stars. Users praise the color quality and ease of use, especially for the price. Drawbacks include old software in the box (both Windows and Mac users had to download drivers or software updates from the company Web site) and slow scanning times compared to some other models.
Review: PlustekOpticFilm 7400 Scanner, Contributors to B&H Photo, As of December 2012
Review Credibility: Good ScanDig is a German site, translated to English, so the review language is sometimes unusual. In this detailed look at the Plustek OpticFilm 7400 film and slide scanner, reviewers find the color and scan quality is generally excellent, but not as crisp as some of the scanner's predecessors. Scanning at the full quality available can take seven minutes, they note, and they miss dust and scratch correction. Still, they think that the resolution of the images is better than that of the OpticFilm 7600i, which (although very difficult to find) included that correction.
Review: Test Report Plustek Film Scanner OpticFilm 7400, Patrick Wagner, Undated
Review Credibility: Fair Only a handful of tech-savvy users review the Plustek OpticFilm 7400 film and slide scanner at this popular electronics retailer, awarding it an overall rating of 4 out of 5. All users highly praise the hardware and scan quality -- and almost all have complaints about the software (conflicts, difficulty installing) and lack of tech support for the programs. Users who spoke with Plustek about hardware concerns were complimentary of their tech support division. The highest quality scans take a while, they said.
Review: PlustekOpticFilm 7400 35mm Film and Slide Scanner (60-A29-BBM310-C), Contributors to Newegg.com, As of December 2012