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by Ken Rubin
This report documents the results of a 2006 study performed by PA Consulting Group to measure and compare the reliability of 10:30 a.m. next-day delivery between FedEx, DHL and UPS. More than 14,000 package… deliveries in 20 major cities and four regions of the country were studied. DHL and UPS lead with almost 91 percent delivery reliability, while FedEx scores 88 percent for the same. Results vary considerably, however, from one region to the next. DHL is most reliable for deliveries to the Northeast and Midwest, while UPS leads in the West and FedEx leads in the South. It should be noted that DHL is the exclusive sponsor of this study and it was neither sponsored nor endorsed by FedEx or UPS.
by Editors of Consumer Reports
by LiveScience Staff
A group of Georgia Tech students track the delivery of identical packages from Atlanta in April 2007 to five remote locations around the world via UPS, FedEx and DHL. DHL beats the competition, delivering… to three of the five locations first and coming in second at the other two locations. UPS and FedEx each delivered first to one location. UPS had not yet delivered a package destined to Tikrit, Iraq, at the time of publication. Although the condition of the packages was also rated, there is no mention of how each company fared in this category.
by Logistics Department at Georgia Tech
On April 1, 2008, Georgia Tech students sent packages to five remote locations around the world via UPS, FedEx, DHL and USPS for their 2008 annual "Great Package Race." The theme of the 2008 race is… "Hard-to-Reach Places." About three weeks later, the students conclude that the chosen destinations, which include a fairly isolated island and a city in political turmoil, are too difficult. Only one of the locations could be delivered to by all four of the carriers. All but the USPS delivered to another but the USPS was the only carrier to deliver to Sudan. In a postscript, students report that in December 2008, the package sent to Pitcairn Island via the USPS arrived. It was the only package to be delivered there. Because of this success, and because of the low prices, the students tip their hats to the postal service.
by Z. Perry
The services, prices and speed of delivery of the four major shipping companies in the United States are thoroughly compared in this article. The author states that the best mailing service ultimately… depends upon the weight of the package and how fast it needs to be delivered. Consumers should also consider whether insurance is needed. The article is a bit dated, however, and the source of the author's information is not clear.
by Kevin Shult
This article updates readers on changes at UPS and FedEx since the publication of Kevin Shult's similar article the previous year. The article does not provide the same depth of company information as the… original article, but focuses on key changes such as competition from USPS, rate increases and fuel surcharges. Shult mentions DHL as a slightly more affordable option. Results from a readers' poll are also included, in which UPS is clearly favored over FedEx, although the reasoning behind the lead is unclear.
by Kevin Shult
Kevin Shult provides a thorough comparison of FedEx and UPS in this article in which both companies are compared. Shult looks at the images the companies present, their fleet size, the technology they… employ and the costs to send a 20-pound package from New York to California. While the two companies share many similarities, Shult favors FedEx because it has lower prices overall. Over 300 reader comments are posted.
by Gregory Brown
by "lookinforit05"
by Jeff Berman
Changes to USPS prices and services are discussed at length in this article. The changes are an attempt to better position themselves as a competitor of UPS, FedEx and DHL. Parcel Return Service allows USPS… to capitalize on its strong household delivery system by offering pick-up services to households for returns, repairs and recycling of electronic goods. Other changes include price incentives for large- and medium-sized shippers, a zone-based pricing system for Express Mail and savings for those using electronic postage.
by Editors of AccuracyProject.org
by James Ott
by Contributors to Craftster.org
by Contributors to WebmasterWorld.com
Contributors to WebmasterWorld.com debate the pros and cons of UPS, FedEx and USPS in this older forum thread. Most contributors own online companies and ship large quantities of packages on a regular… basis. FedEx is favored for good customer service and better rates, though some say that the company's contracted drivers are not always reliable. Several contributors agree that damage claims are equal between both FedEx and UPS. The postings, however, are somewhat dated.
by John Marshall
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