2010 Mercedes-Benz GLK350

Base MSRP: $34,600 to $36,600
Reviewed
June 2010
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2010 Mercedes-Benz GLK350

Pros
  • Sure-footed off-road and in snow (AWD)
  • Ride and build feel rock-solid
  • Impeccable cabin
Cons
  • Small, hard-to-access backseat
  • Smaller cargo bay than competitors
  • Many features cost extra
  • Steering gets mixed reviews
  • No crash ratings
 
 
 
 
 

There's really not too much wrong with the 2010 Mercedes-Benz GLK350, reviews say -- it's just that other small, premium SUVs are better. The Benz impresses experts as a top-quality luxury cruiser that can handle itself in curves and (with all-wheel drive) in snow and off-road. However, several competitors perform just as well or better, plus they throw in bigger backseats and cargo bays, more features, and better steering for the same price or less.

Take the top-rated 2010 Audi Q5 (Base MSRP: $37,350). It wins SUV face-offs at both Motor Trend and Car and Driver, where the Mercedes-Benz GLK350 finishes last. While the Benz feels strong and agile, the Audi feels downright eager and sporty, testers say. The Audi also tows more (4,400 pounds versus 3,500 pounds for the Mercedes), delivers 2 more mpg and offers more backseat legroom. The Audi costs more to start, but it also includes AWD, leather seats and satellite radio -- all of which cost extra on the Mercedes. The less expensive 2010 Acura RDX (Base MSRP: $32,520 to $34,520) and sporty 2010 Infiniti EX35 (Base MSRP: $33,800 to $37,400) are also recommended more often than the Mercedes.

The Mercedes-Benz GLK-Class does win some admirers with its aura of solid craftsmanship: Michael Martineck at TheTruthAboutCars.com calls the GLK350 "Mercedes' best 'entry-level' product in decades." Edmunds.com writes, "Close the GLK's doors and the sound they emit gives the feeling of closing a bank vault … This little SUV feels like you could drive over a grenade and experience nothing but a muted 'thump.' The GLK350 may not be perfect, but when it comes to meticulous build quality, it simply has no equal in this segment."

It starts with a 268-horsepower, 3.5-liter, V6 engine and seven-speed automatic transmission. Expect 16 mpg city/22 mpg highway/18 mpg combined with rear-wheel drive, dropping 1 mpg highway with AWD. Testers say the GLK350 feels smooth and sufficiently powerful, but those at Car and Driver and elsewhere say the feathery, disconnected steering ruins the fun. Arthur St. Antoine at Motor Trend calls it "as lifeless as King Tut," and colleague Ron Kiino says it's "the worst I've experienced in a Benz." However, Edmunds.com has no problem with the steering, saying it's "well weighted and offers respectable feedback."

On the outside, the Mercedes-Benz GLK350 looks less like a rounded crossover than its rivals and more like a traditional, sharp-edged SUV; some critics think it looks tough, while others say it's dated. Inside, the GLK350's minimalist five-passenger cabin looks either sleek or stark, depending on the source. The comfortable front seats earn a lot of praise, but testers say there's little legroom in back, where cramped door openings and an in-the-way doorsill make it tough to climb in and out without bumping your head or getting your pants dirty. For cargo, the GLK350 offers 23 cubic feet behind the rear seats or 55 cubic feet with them folded. That's a little bit less than most other small, premium SUVs, including the Audi Q5.

The Mercedes-Benz GLK350 comes with the usual array of standard safety features: antilock brakes, electronic stability control and front, front-side and curtain airbags. A rear camera, parking sensors and Tele Aid emergency communications system are optional. The GLK350 had not been crash-tested by either the National Highway Traffic Safety Administration or Insurance Institute for Highway Safety when we checked.

The Mercedes-Benz GLK350 comes in one trim level, with rear-wheel drive (Base MSRP: $34,600) or AWD ($36,600). Vinyl "leatherette" seats are standard, along with dual-zone automatic climate control, cruise control, Bluetooth and a CD stereo with auxiliary jack. Leather seats cost $1,750 extra. A Premium 1 package (Base MSRP: $3,150) adds a panoramic sunroof, power tailgate and satellite radio, among other things. A Multimedia package (Base MSRP: $3,350) adds a hard-drive navigation system with backup camera and an upgraded stereo. An Appearance package (Base MSRP: $970) bumps the wheels up to 20 inches and adds aluminum roof rails. A dual-screen backseat entertainment system (Base MSRP: $1,880) is one of several stand-alone options.

Reliability should be excellent, according to one major testing organization. The 2010 Mercedes-Benz GLK350 is covered by a four-year/50,000-mile warranty.

Motor Trend and Car and Driver both test the Mercedes-Benz GLK350 head-to-head against a few of its closest competitors. ConsumerReports.org widens the scope, ranking the GLK350 against most SUVs in its class. Edmunds.com's test-based review is very descriptive, and it draws brief comparisons with the GLK350's rivals. One of Motor Trend's tests takes the GLK350 off-road, and TheTruthAboutCars.com tests it both off-road and in snow. FuelEconomy.gov compares the GLK350's estimated fuel economy with that of other SUVs.

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Our Sources

1. Motor Trend

The AWD Mercedes-Benz GLK350 places last in this small luxury SUV faceoff. It feels powerful enough and stable on- and off-road, but it lags the competition with its sloppy, disconnected steering and small, hard-to-access backseat.

Review: Comparison: 2009 Audi Q5 vs. 2010 Lexus RX 350 vs. 2010 Mercedes-Benz GLK350 vs. 2010 Volvo XC60, Edward Loh, July 2009

2. Car and Driver

Again, the Mercedes-Benz GLK350 takes last place. As in Motor Trend's test, complaints include disconnected steering and high doorsills that trip testers on the way to the small backseat.

Review: 2009 Audi Q5 vs. 2009 BMW X3, 2010 M-B GLK350, 2010 Volvo XC60, 2010 Lexus RX350 -- Comparison Tests, Patrick Bedard, June 2009

3. Motor Trend

Motor Trend likes the Mercedes-Benz GLK350 better this time around, as it competes against a slew of other SUVs for the Sport/Utility of the Year title. The featherweight steering doesn't hinder it on the driving loop, but its dearth of features for the price still relegate it to midpack.

Review: 2010 Motor Trend Sport/Utility of the Year: The Contenders: Mercedes-Benz GLK, Carlos Lago, October 2009

4. ConsumerReports.org

The 2010 Mercedes-Benz GLK350 undergoes ConsumerReports.org's rigorous testing, as editors rank it against other SUVs based on performance, comfort, safety, fuel economy and reliability.

Review: Mercedes-Benz GLK-Class, Editors of ConsumerReports.org

5. Edmunds.com

"Mercedes is once again at the top of its game" with the GLK350, Edmunds.com says. Editors pick the sportier Audi Q5 as their Top Recommended premium SUV, but they appreciate the Mercedes' tank-like build and unimpeachable quality. Unlike Motor Trend and Car and Driver, Edmunds.com finds the steering "well weighted" with "respectable feedback."

Review: 2010 Mercedes-Benz GLK-Class Review, Editors of Edmunds.com

6. The Truth About Cars

Firm yet supple off-road and "a yak" in fresh snow -- even on all-season tires -- the AWD Mercedes-Benz GLK350 impresses Michael Martineck as the best small SUV there is. He does note some flaws, including the small rear door opening that makes the backseat hard to access.

Review: Review: 2010 Mercedes GLK 350 4Matic, Michael Martineck, Feb. 3, 2009

7. FuelEconomy.gov

Most 2010 SUVs -- including both the rear- and all-wheel-drive versions of the Mercedes-Benz GLK350 -- are ranked in this government chart according to fuel economy. The GLK350 falls in the middle of the pack.

Review: 2010 Sport Utility Vehicles, Editors of FuelEconomy.gov

Small SUVs Runners Up:

2011 Nissan Juke Base MSRP: $19,570 to $25,200

1 pick including: FuelEconomy.gov, InsideLine.com…

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