
ClearMyMail is a subscription-based anti-spam service that, according to the developer, filters messages 18 ways before sending them on to the user's inbox. Reviewers say that however the filtering is done, ClearMyMail offers nearly flawless anti-spam performance, and because the filtration takes place remotely, there's none of the system drag associated with locally installed software. The web-based nature of the service additionally means that it supports almost any operating system or POP3 email client, something few other spam filters offer. M most work only on a handful of Windows email clients. ClearMyMail even supports smartphones and tablets.
The downside is that ClearMyMail can be cumbersome to set up. You need to reconfigure your email client to connect to the service's mail servers instead of your email provider's servers, and afterward, you need to whitelist or blacklist all of the contacts who recently sent you mail, which can be a timely process.
Technical support is limited to email, although users on the ClearMyMail website say the company is quick to respond to help queries. The yearly fee (per email account) can add up quickly if you have multiple accounts that need protection, although ClearMyMail will provide custom quotes and discount prices for bulk subscriptions. Month-to-month subscriptions (*Est. $3.50 per month) are also available, and ClearMyMail will waive your fee any month a single piece of junk mail hits your inbox. If you prefer an anti-spam program that installs directly onto your computer and covers multiple email accounts, reviewers recommend Cloudmark DesktopOne Pro (*Est. $20).
ClearMyMail is reviewed by two U.K.-based technology magazines: PC Advisor and ComputerActive magazine. PC Advisor's review is more in-depth, although both test the products firsthand and offer balanced analysis. TechRadar.com, a British website, has an interesting write-up based on a 30-day test. All three reviews are informative and relatively objective, but we would have liked to see some in-depth comparison with other anti-spam products, and most are now on the old side.
Our Sources
1. PC Advisor
There's some informal testing mentioned in this mostly descriptive review. ClearMyMail gets the PC Advisor Gold Award; author John E. Dunn is impressed with the accuracy and low false-positive rate.
Review: ClearMyMail Spam Blocker and Antivirus Software Review, John E. Dunn, April 14, 2008
2. TechRadar.com
Editors at TechRadar.com report that ClearMyMail had perfect performance in the site's 30-day informal test. The site reports that ClearMyMail blocked 392 emails in the 30 days or about 94 percent of what was received. Most impressively, not one spam message got through, while not one legitimate message was blocked.
Review: ClearMyMail Review, Editors of TechRadar.com, June 28, 2007
3. Computer Active
This very short review doesn't go into detail about testing or performance. Andrew Zarkesh gives ClearMyMail a 4-star rating, saying it works well for accounts that get a lot of spam.
Review: Review: ClearMyMail Utility Software, Andrew Zarkesh, Oct. 2007
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