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MailWasher Pro 6.1

*Est. $40

Reviewed December 2007

pros
  • Uses multiple filters
  • Free version available
  • Easy to use once you learn it
cons
  • Program has to be "taught" to catch certain spam
  • Some false positives
  • Toll call to reach tech support

Reviews say MailWasher Pro 6.1 is the best choice for an aggressive spam filter because it uses multiple spam-fighting technologies, including whitelist, blacklist, database and learning filters, to sort email before it reaches your inbox. There's also a free version that gets good reviews, but it works with only one email account per computer and lacks some filters. Reviews say the paid version does a good job after you program it to filter out what you consider spam, but some legitimate email is going to be weeded out because MailWasher Pro is very aggressive. Most reviews say it's easy to use after a period of adjustment. One downside is that if you need to call the New Zealand developer, there's not a toll-free number.

We found the best ratings at About.com, where Heinz Tschabitscher rates the free and paid versions of MailWasher in separate reports. The weakness is Tschabitscher doesn't detail testing methods. A review on TechSupportAlert.com deals mostly with free versions and a review on WhichSpamFilter.com appears to be about an older version of the paid software. That's also a problem with user reviews on CNet.com; comments about every generation of MailWasher are lumped together, so the overall score doesn't mean much. You'll need to read the most recent user reviews, some of which indicate there's a bit of a learning curve for both the program (you have to teach it what you consider to be spam) and for the user.

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Our Sources

1. About.com

About.com's Heinz Tschabitscher rates 13 free and paid anti-spam programs, though there are no details on how they were tested. Tschabitscher, who writes the guide to email section, ranks MailWasher Pro fourth, calling it "highly competent" but noting that it's a little inconvenient to have to open this program separately. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)

Review: Top 13 Windows Spam Filters, Heinz Tschabitscher

2. TechSupportAlert.com

TechSupportAlert.com likes the MailWasher Free version best in this rundown, but says if you have multiple email accounts and you don't want to pay for the current Pro version, there are still free versions of an older Pro "floating around the web."

Review: Best Free Spam Filter for the Average User, Denis S., July 11, 2008

3. Which Spam Filter.com

This report appears to be outdated but is detailed and helpful, and there's an indication of hands-on testing. Reviewer Alan Hearnshaw says MailWasher "let more spam through than we would have liked, but on the whole [is] a very capable filter."

Review: Mailwasher Pro Review, Alan Hearnshaw

4. CNET

There is no staff-written review at CNET, but more than 100 user ratings give MailWasher Pro a very high average score. (Note that most of the ratings are for older versions.) Still, the user reviews are helpful; most of the criticism came from users having difficulty learning how to operate MailWasher.

Review: MailWasher Pro 6.3, Contributors to CNet.com

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