
- Top safety ratings
- Seats seven
- Comfortable and roomy
- Retro, boxy shape
- All-wheel drive available
- Versatile fold-down seats
- Lots of optional gadgets
- Sync voice-command system for phone/MP3
- Less cargo room than a minivan
- Middling fuel economy
- Mixed reviews for performance
- Engine labors with AWD drivetrain
March 2009. The new, boxy 2009 Ford Flex crossover/wagon seats seven without looking like a minivan -- but it skimps on fuel economy and cargo space, reviewers say. Most critics like the Flex's tall, square shape, reminiscent of a 1940s woody station wagon (reviewers say it was inspired by vintage vacuum cleaners), although Michael Karesh at The Truth About Cars predicts consumers will "simply see a Family Truckster."
Inside, testers say the Ford Flex is filled with quality materials and à la carte options. They find the Sync voice-command system for MP3 players and Bluetooth phones easy to use; it's a $395 option on the Ford Flex SE (*est. $28,550) and Flex SEL (*est. $32,325) and standard on the top Flex Limited trim (*est. $34,960). You can also get a ceiling-mounted backseat DVD player (*est. $1,020) or dual headrest DVD players (*est. $1,995) on the Flex SEL or Flex Limited.
Ordinarily, the Ford Flex seats seven via bucket seats in the first row (they fold, which reviewers say is very convenient for cargo hauling), a folding, three-seat bench in the second row, and a removable, folding, split third-row bench for two. You can skip the extra seat in the second row and instead opt for a pair of buckets in the upper-level Ford Flex SEL and Limited; for another $760, you can add a six-pack refrigerator/freezer in the console between the second-row seats.
However, "While these easy-to-market features are undeniably neat-o in a SkyMall sort of way, I'm afraid they still don't make up for the inherent shortcomings of the core product," concludes The Wall Street Journal's Jeff Sabatini. He points out that the Ford Flex offers less cargo space than a minivan, but -- unlike the small, seven-passenger Kia Rondo wagon (*est. $17,495 to $22,295) -- the Flex doesn't make up for it with a low sticker price or good fuel economy. The EPA estimates you'll get 17 mpg in the city, 24 mpg on the highway and 19 mpg in combined driving with the front-wheel-drive Flex (16/22/18 mpg for the AWD version).
The Flex wagon gets mixed reviews for its performance. Although testers at CanadianDriver find it handles "surprisingly well," considering its tall, boxy shape, others note that the 262-horsepower, 3.5-liter V-6 engine and six-speed automatic transmission aren't a punchy combination -- especially if the vehicle is loaded down with AWD. Reviewers say the steering isn't as precise as several other wagons, either. The Ford Flex is covered by a three-year/36,000-mile basic warranty and five-year/60,000-mile powertrain warranty.
Edmunds.com has conducted the most comprehensive test of the Ford Flex so far, although editors there don't compare it with any other vehicles. ConsumerReports.org provides a road test review, but does not have reliability data on the Flex yet. The National Highway Traffic Safety Administration and Insurance Institute for Highway Safety have both crash-tested the 2009 Ford Flex, and the U.S. Environmental Protection Agency rates its fuel economy and pollution. ConsumerGuide.com and The Truth About Cars both compare the Flex with midsize crossover SUVs. The Wall Street Journal and CanadianDriver both test the Flex and provide more details than Automobile Magazine does.
Our Sources
1. Edmunds.com
For families who can't stand minivans, Edmunds.com says the Ford Flex is a stylish and comfortable seven-seat alternative. This thorough, test-based review includes a list of pros and cons. Edmunds.com names the Flex one of its Top Recommended Wagons under $30,000, and the Lowest True Cost to Own wagon under $40,000.
Review: 2009 Ford Flex Review, Editors of Edmunds.com
2. ConsumerReports.orgDetails/Subscribe
Editors at ConsumerReports.org provide their usual, informative road-test review, but do not yet have reliability data because the Ford Flex is a new model. This article is accessible only to subscribers.
Review: 2009 Ford Flex, Editors of ConsumerReports.org
The National Highway Traffic Safety Administration crash-tests 2009 vehicles and posts the results here. The Ford Flex is as safe as most minivans, according to the tests, with perfect five-star ratings in front and side crashes and a four-star rollover rating.
Review: 2009 Ford Flex, Editors of SaferCar.gov
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