The Bissell 1867-7 is perhaps the most frequently reviewed steam mop model on the market, and the majority of owners say they're very happy with it. The 17.5-ounce reservoir holds enough water to generate about 15 minutes of steam, and the mop heats up in about 30 seconds (with an indicator light to alert you). The mop head swivels 360 degrees, and the microfiber covers are machine washable. The steam is controlled by pulling a trigger, a feature that gets mixed reviews; users say it offers a lot of control but can cause fatigue on longer cleaning jobs, while others say the mop leaves too much water in its wake. Other drawbacks are a short handle and cord, users say. Reviewers also note that this steam mop doesn't get water as hot as other models, meaning you must leave the mop head in place for up to 15 seconds in order to sanitize. If you want to sanitize efficiently, consider the comparably priced Haan FS-20 Sanitizing Steam Mop (*Est. $80), which continuously releases steam at 212 degrees Fahrenheit to kill germs and dust mites in a second. The Eureka Envirosteamer 313A (*Est. $55) is a good budget alternative.
We found the best comparison tests covering the Bissell Steam Mop 1867 at The Wall Street Journal, where it's compared with four other models, and at About.com, where it's compared with five. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.) There is an excellent, detailed user review on Amazon.com that includes a side-by-side comparison with six other steam mops. The Bissell steam mop is popular, so we found owner-written reviews at many sites, with average ratings typically falling between 4 and 4.5 on a 5-point scale. Walmart.com and Sears.com publish more than 1,000 user reviews each, but Amazon.com has some detailed comparison reviews that provide more information.
This detailed comparison review of seven steam mops is based on tests done by a group of neighbors in Austin, Texas. The Bissell Steam Mop 1867 is praised for its sturdy build and swivel head. However, the reviewer finds the trigger mechanism used to release steam tiring and says the mop was "uncomfortably short." She uses a commercial thermometer and measures the temperature of the steam at 125 degrees Fahrenheit, noting that the mop must be held in place for 15 seconds to reach sanitizing heat. Other drawbacks include only one steam hole and a filter (*Est. $12) that will need replacing.
Review: The Top Steam Mops, "Chandler", Aug. 7, 2009
2. The Wall Street Journal
Comparison tests find the Bissell Steam Mop 1867 doesn't clean much better than mopping with plain hot water. The reviewer also notes that the Bissell leaves the floor "visibly wet, as if a damp sponge was used." None of the five steam mops tested here garner much enthusiasm.
Review: More Elbow Grease Needed, Willa Plank, Feb. 26, 2009
The About.com guide to housekeeping gives the Bissell 1867-7 a score of 4.5 out of 5 stars. Aguirre says the Bissell performs very well on vinyl, tile and wooden floors, cleans edges well and leaves less water in grout seams than most steam mops. (Note: ConsumerSearch is owned by About.com, but the two don't share an editorial affiliation.)
Review: Bissell Steam Mop, Sarah Aguirre
At Amazon.com, the Bissell 1867-7 has garnered more than 850 owner-written reviews, including a few long comparison reviews. The Bissell 1867-7 has an average 3.9-star rating, with about 620 reviewers giving it a 4- or 5-star rating; they find it glides along the floor for easy cleaning. The main drawbacks cited by owners are the steam mop's short handle, the need to remove the reservoir for refilling and a low steam temperature that's not hot enough for convenient sanitizing. Some owners complain that floors are left very wet even if the trigger isn't pulled often.
Review: Bissell Steam Mop Hard-Floor Cleaner, Green Tea, 1867-7, Contributors to Amazon.com
The more than 1,560 owners reviewing the Bissell Steam Mop 1867 here give it a respectable 4.3-star (out of 5) rating. Satisfied customers cite its ease of use, sturdiness and ability to clean up a large variety of spills. Less impressed users complain of streaks, poor cleaning, wet floors and early breakdowns.
Review: Bissell Steam Mop Hard Floor Cleaner, 18677, Contributors to Walmart.com
At Epinions.com, the Bissell Steam Mop 1867 receives nearly 100 reviews, more than any other steam mop, with over 60 owners giving it 5 out of 5 stars. Owners say the Bissell 1867-7 is easy to use and "cleans quickly and very effectively." A few owners complain that the cord isn't long enough, that the steam can melt the finish on a wood floor and that the mop leaves too much water on the floor. Additionally, some users struggle with the mop pads, which can shrink from the steam and do not grip the bottom of the mop tightly.
Review: Bissell 1867 Stick Steam Cleaner, Contributors to Epinions.com
Almost 50 users review the Bissell Steam Mop 1867 here, giving it an average score of 4 out of 5 stars. They say the Bissell 1867-7 leaves their floors cleaner than ever before and that the mop can maneuver easily around tight spaces. A few owners report streaking and even damage to laminate floors, despite doing an initial spot test. Others complain that the power cord is too short, the handle breaks and that the Bissell 1867-7 leaves floors too wet.
Review: Bissell Steam Mop Hard Floor Cleaner -- Green Tea, Contributors to Target.com
Danny Seo, who blogs about green living, recommends the Bissell Steam Mop 1867 based on his use of it on his engineered wood floors. The review itself is brief, but readers describe their own experiences with this mop and others in the comments section.
Review: My Obsession: Bissell Steam Mop, Danny Seo, Dec. 22, 2008
Approximately 35 owners rate and review the Bissell Steam Mop 1867, providing useful comments on how long it takes to clean a certain number of square feet from start to finish. One user says it takes 15 minutes to sanitize 90 square feet of tile. Another owner says it takes about an hour to do 1,500 square feet of wood and tile (on two tanks of distilled water), with good results. Others complain the Bissell 1867-7 left the floors too wet or malfunctioned within a few months of purchase.
Review: Bissell - Steam Mop Hard Floor Cleaner - Green Tea, Contributors to BestBuy.com
This blogger reviews four of the major steam mops and finds the Bissell Steam Mop 1867 reliable and easy to move around objects with its swivel head. The Eureka Envirosteamer 313A is named the favorite because the Bissell 1867-7 does not heat up as well, and its short handle and higher center of gravity make it harder to push.
Review: The Four Best Steam Mop Cleaners, "Jool"
This review ranks the Bissell 1867-7 third behind the Eureka Envirosteamer 313A and Shark Steam Pocket Mop, respectively. The author praises the Bissell 1867-7 for its trigger-controlled steam, as it offers more control over how much steam is used. Because the reviews include links to many owner-written review sites, this can be a good place to check out ratings from multiple sites.
Review: Bissell 1867-7 Steam Mop Hard Floor Cleaner Vacuum Review, "Tina H."
This independent user review website provides overall product scores on a scale of 1 to 100. Individuals also review products and rate various aspects of their performance on a scale of 1 to 5. Over 70 give the Bissell 1867-7 an overall product score of 82 out of 100. Many users find the steam mop cleans effectively, and they praise the steam mop's light weight and swivel head. Less impressed reviewers complain of leaking and streaks on laminate floors.
Review: Bissell Steam Mop 1867 Reviews, Contributors to Viewpoints.com