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Shark Steam Pocket Mop S3501

*Est. $80
Reviewed
May 2012
by ConsumerSearch
Shark Steam Pocket Mop S3501

Pros
  • Easy to assemble and use
  • Lightweight
  • Heats up in 30 seconds
  • Interchangeable mop heads
  • Swivel head
Cons
  • Pump-handle mechanism
  • Flimsy handle
  • Poor customer service

The Shark Steam Pocket Mop S3501 is one of the more popular steam mops, receiving high average ratings on sites such as Amazon.com. Like the original Shark Steam Mop S3101 (*Est. $50), the Shark Steam Pocket Mop uses a pump-handle mechanism to release steam, which some users complain is tiring, but the S3501's handle length is adjustable, which tall users appreciate. The power cord is 30 feet long, and the water tank holds 15 ounces of water. The Steam Pocket's swiveling mop head can flip over a full 180 degrees, effectively doubling the cleaning space of each mop pad. The Pocket Mop comes with a carpet glider and two double-sided covers. The mop head not only pivots 180 degrees, but it also flips over, so when the microfiber cover gets dirty or soggy, you can flip it over to use the other side.

Despite these additions, reviewers say the Shark Steam Pocket Mop S3501 suffers from many of the same durability problems as the Shark Steam Mop S3101, namely the handle. More than 17 percent of reviewers on Amazon.com give the Shark Steam Pocket Mop only 1 star out of 5, citing mops that stop working after a few months and poor customer service. The Bissell 1867-7 Steam Mop (*Est. $80) and the Haan FS-20 (*Est. $80) offer similarly priced alternatives.

We found the best comparison tests for the Shark S3501 at ConsumerReports.org and The Wall Street Journal, with comparisons to nine and four other mops, respectively. We also found owner-written reviews at multiple sites including Amazon.com and Target.com, with no average rating less than 4 on a 5-point scale.

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Euro-Pro Shark S3101 Electric Steam Mop
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Bissell Steam Mop Hard-Floor Cleaner, Green Tea, 1867-7
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Haan FS20 Steam Cleaning Floor Mop
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Where To Buy
Euro-Pro Shark S3501 Steam Pocket Mop with 3 Quick Release Mop Heads and 4 Pads

 (616 reviews)
1 Used from $49.75

 
Featured StoresStore RatingNotesTotal Price
KmartKmart rated 3.44 (281 reviews)281 store reviewsIn Stock. EXTRA $10 off Appliances $75+ code KMART10$75.99
BeallsFlorida.comBeallsFlorida.com rated 2.90 (20 reviews)20 store reviewsIn Stock. 20% off you order with code SUNNY. Free Shipping on Orders Over $75.$79.99
eBayeBay rated 3.83 (1281 reviews)1,281 store reviewsIn Stock. Buy it new & now! with eBay Buyer Protection$89.99
 

Our Sources

1. ConsumerReports.org

ConsumerReports.org rates 10 steam mops based on their effectiveness on different flooring, residual water left on the floor and steam-producing capabilities. In addition, there are a buying guide and forums to discuss common questions about steam mops.

Review: Recommended Steam Mops, Editors of and Contributors to ConsumerReports.org

2. The Wall Street Journal

Though all five steam mops tested here are in the $100 price range, none elicits enthusiasm. Three of the mops do a better job of cleaning stains: the Reliable Steamboy T1, Shark Steam Mop Deluxe and Shark Steam Pocket Mop S3501.

Review: More Elbow Grease Needed, Willa Plank, Feb. 26, 2009

3. Amazon.com

Amazon.com invites consumers to post candid reviews of the products they own. These reviews and ratings often cover several years of use, making it easier to compare steam mops for durability, performance and ease of use. The Shark Steam Pocket Mop S3501 earns a rating of 3.5 stars out of 5, with more than 655 owner reviews. However, the Shark Steam Pocket Mop is criticized for the effort required to pump out the steam and for a flimsy design.

Review: Euro-Pro Shark S3501N Deluxe Steam Pocket Mop, Contributors to Amazon.com

4. Target.com

Target.com publishes owner-written reviews and ratings for the steam mops sold here (Shark, Bissell, Haan, Thane H2O and Oreck). The Shark Steam Pocket Mop S3501 is one of the highest-rated steam mops on this site. Almost 150 owners give the S3501 a 4-star rating out of 5, citing the double-sided mop covers, long power cord and stain-removal ability. However, some owners report their mops breaking after a few uses and warping of their wood floors.

Review: Shark Steam Pocket Mop, Contributors to Target.com

5. Epinions.com

Epinions.com invites consumers to post reviews of the products they own, and you can sort the models by average rating to find top-rated models. The Shark Steam Pocket Mop S3501 earns 3.5 out of 5 stars, though with less than 25 reviews. Pros listed here are its long power cord, short warm-up time and dual-sided mop head. Cons include its pump-handle mechanism for producing steam and flimsy construction.

Review: Euro-Pro Steam Pocket Mop Stick Vacuum, Contributors to Epinions.com

6. HubPages.com

This anonymous reviewer discusses four different steam mops and offers helpful ideas on what to look for in a steam mop. She praises the Shark Deluxe Steam Pocket Mop S3501 for its interchangeable heads, but says it's heavy and has a short cord.

Review: The Four Best Steam Mop Cleaners, "Jool"

7. Bestcovery.com

The Shark Steam Pocket Mop is named the best mop for cleaning tile and grout, but the rankings appear to be based on features and owner-written reviews, with no actual testing documented. Because the reviews include links to so many owner-written review sites, this can be a good place to check out ratings once you've narrowed your choice to two or three steam mops.

Review: Euro-Pro Shark S3501 Deluxe Steam Mop Review, "Tina H."

8. HomeDepot.com

Over 20 HomeDepot.com users review the Shark Steam Pocket Mop S3501, giving it a favorable 4.5 stars out of 5. Happier customers praise the steam mop's cleaning ability, easy assembly and lightweight body, although many owners express some annoyance over the pumping required for steam release. Complaints of operation failure and flimsy handles are chief in less favorable reviews.

Review: Shark Steam Pocket Mop, Contributors to HomeDepot.com

9. Viewpoints.com

This independent user review website provides overall product scores on a scale of 1 to 100. Individuals also review products and rate various aspects of their performance on a scale of 1 to 5. The Shark Steam Pocket Mop S3501 receives a fairly high score of 86 out of 100 from about 115 reviewers at Viewpoints.com. Users like the speedy warm-up time and easy assembly, but others find the steam heat to be tepid at best. The pump handle also receives some criticism. As one reviewer cautions, "you do have to pump this machine to keep the steam going so it's not for the faint of arm muscle."

Review: Euro Pro Shark Deluxe Steam Pocket Mop S5101 Reviews, Contributors to Viewpoints.com, Oct. 28, 2010

10. Walmart.com

Owners at Walmart.com review products and assign them overall ratings on a 5-point scale. They can also rate products specifically on value, expectations, features, durability and appearance. Over 355 owners give the Shark Steam Pocket Mop S3501 an average rating of 4.4 out of 5 stars, and almost 90 percent of customers say they would recommend the steam mop to a friend.

Review: Shark Steam Pocket Mop, S3501, Contributors to Walmart.com

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