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Travelocity.com

Reviewed
February 2011
by ConsumerSearch
Travelocity.com

Pros
  • Good for resort properties
  • No online booking fees for packages
Cons
  • Low customer-satisfaction scores

Travelocity.com is not mentioned in reviews as the best travel site overall -- that honor goes to search-only sites like Kayak.com. However, experts do give Travelocity.com decent marks for its packages, which bundle airfares, hotel rooms and rental cars together. After a recent upgrade, Travelocity.com also scores better than it used to for booking ease and overall usefulness. There are no online booking fees for vacation packages, but reviewers warn that you should make sure you understand the cancellation policy.

Travelocity.com is rarely reviewed anymore, other than experts saying that Kayak.com and similar search sites are now preferred over booking sites. An older report at The Miami Herald, which compares the big three booking sites, still has some value.

Where To Buy
 

Our Sources

1. Miami Herald

The Miami Herald provides a snapshot view of the "big three" online booking sites: Expedia.com, Orbitz.com and Travelocity.com. Opinions are based on company-supplied information as well as the newspaper's unspecified research, and details such as booking fees, fare alerts, the availability of last-minute deals and customer support are listed.

Review: ''Big Three'' Booking Sites, Editors of The Miami Herald, Nov. 4, 2007

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