Dyson All Floors DC14

Okay, normally I hate reviews that don't review the product, I'm writing this one anyway because I wish had read one like this before I bought the Dyson DC07 All Floors upright (I know, different model than… the one shown here, but this is a cautionary tale about Dyson warranty policies). I have to say that when the machine worked, it was great. Long story short, I had zero suction for the floor function so I called support. They put me through the paces and had me check for blockages. There were none, so they referred my to a repair shop, stating that as long as it wasn't a blockage issue, it should be covered under warranty. I thought "great, I paid much more than I should have for this vacuum, but it looks like they're standing behing their product." Well I was wrong! About a week after dropping my machine off at the repair shop, they called and said I needed a new clutch and some engine work for a grand total of $180 and that it was out of warranty. I called Dyson and they politely informed me that although I'd spent over $300 on one of their machines a little of 2 years ago, I would still be stuck forking over the $180 for repairs. Let's see if I have this right: spend $180 dollars to fix a 2 year old vacuum cleaner that's out of warranty (so any future repairs will out of my pocket) or ditch the over-hyped Dyson brand name and buy something brand new for around the same price? I consider myself a loyal consumer for companies that appreciate their customers and stand by their product. And believe me, there are still companies out there that do - we recently had an issue with a black and decker product, they had us bring in the old one and shipped us a brand new one! I will not be purchasing another Dyson product in this lifetime.

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I finally ditched my old faithful Kenmore for a Dyson DC14. I was comparing the DC25 vs the older DC14, and opted for DC14 since it carried a larger canister and the ball design wasn't a major feature I… wanted to pay for. It's been several months now and I'm happy to report that I am still amazed by the amount of dirt that this device picks off a seemingly clean carpet. Sometimes I wonder if it is secretly devouring my carpet without my knowledge, but that suspicion hasn't proven itself yet. As mentioned in the title, overall a great device with some well thought out features. I like the ability to disassemble parts of it for cleaning, and almost never having to touch the dust bunnies trapped in the canister. I'm a little disappointed with Dyson by their lack of foresight in providing a better cord. Compared to the Kenmore, this cord is rather flimsy/rubbery and thus very easy to get tangled (feels cheap). Something else that others had mentioned... the quick-draw Telescope reach is great if that's all you're using it for. If you have vacuum attachments from other manufacturers (such as the Ontel Dryer-Max Lint Removal Kit), you'll quickly find yourself in odd positions trying to maneuver the attachment around. Why so? The Telescope reach is rigid and the only place where you can attach the attachment. So if you're in tight spaces, good luck. I cracked the Ontel attachment because of the acrobatics. Again, I think lack of design considerations on Dyson's part. I wouldn't hesitate to buy the DC14 again if I had to, and hopefully this little wonder will keep going for years to come. Dyson... if you're reading this please improve on the cord and/or provide a connector so that other attachments can be used with your products.

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I have had this Dyson vacuum cleaner for about 3 years. I have not been terribly please with its performance. What I do like about it: its bagless, and the hose stretches a good distance. But I don't… think it picks up very good overall. I have two furry dogs and continually have to cut fur off the roller on the bottom to try and improve its pick-up. Also, there is no light in front, which isn't too big of a problem, but I'm just used to that with other vacuums. Overall, I don't think its worth the money.

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The amount of dog hair that came off of my carpets the first time I used this thing was scary. I didn't think there was that much ground down in there but boy was I wrong! I have 3 dogs--two of which shed… heavily. This thing sucks up all of the tumble furs no matter where they are in the house. It's awesome. Slightly cumbersome sure, but hey, when you're a woman who's 5'3" most objects are cumbersome to wield. If you're looking for the Rolls Royce of vacuum cleaners--this is it. Look no further. Worth every penny.

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I really didn't want to pay so much money for something that I don't even want or like to do - vacuuming! But after trying, getting frustrated with, and returning less expensive vacuums, I found this one… under $400 at Bed, Bath & Beyond, and they honored a 20% off coupon. They also promised a no-hassle return. So I bought it just to get me through the Christmas holiday, intending to keep shopping for something more reasonably priced. But...wow! I've decided to keep it! I've listed some pros and cons below. Cons: Hose angle is a bit awkward; the hose tends to bend at a 90-degree angle at its junction with the wand. Suction is so strong that I can't really vacuum bath mats or runners. Heavy to carry up the stairs. Does not come with a tool for stairs, and too heavy and large to vacuum the stairs itself. Large profile, so does not fit under kitchen cabinet edges. I have to use the hose instead. Can't push head-long into a wall and expect it to pick up debris right up against the wall. Makes a loud, startling sound. Must turn the vacuum sideways along the wall, or use the hose. Pros: Great suction; picks up stuff where it didn't even appear to be dirty. Hose is easy to use and very accessible...after you get used to it. Canister is so easy to dump! No spilling! Much less tangling of pet hair around the rotating bar than the usual vacuum. I think this is because of its unique shape. Some does still get stuck, but not much. Good side suction. Picks up stuff alongside walls where on other vacuums I'd have to use the hose. No blow back when used on tile floors. Just sucks everything up instead of blowing it around - including pet hair. Long cord. Fairly quiet, for a vacuum.

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