The Dyson DC28 Animal is a high-end bagless vacuum that performs well in professional tests. Reviewers say it cleans both carpet and bare floors very well, and its dust emissions are extremely low thanks to the lifetime HEPA filter. Users love the vacuum's powerful suction and its easy-to-empty dirt cup. However, at 21 pounds, it is heavier than many upright vacuums, which can make it awkward to handle. We also read some complaints about mechanical problems, usually starting in the vacuum's second year.
Although Dyson's warranty covers the entire unit for five years, owners say it is difficult and time-consuming to get repairs done under warranty. If you are looking for a more modestly priced bagless vacuum, we found generally good reviews for the Hoover WindTunnel T-Series Rewind Plus Bagless UH70120 (*Est. $120)..
The Dyson DC28 Animal is one of 80-plus upright vacuums rated by ConsumerReports.org for performance on both hard floors and carpet. The vacuums' emissions, noise level and maneuverability are rated as well. It is also the subject of a blog entry at ConsumerReports.org, which can be viewed without a subscription to the main site. The DC28 Animal is included in tests of upright and canister vacuums by the Good Housekeeping Research Institute, and it also receives reviews at Wired and Popular Mechanics magazines. We found more than 1,000 user reviews for the Dyson DC28 Animal at Walmart.com, Viewpoints.com and BestBuy.com.
ConsumerReports.org evaluates more than 80 upright vacuums, including the Dyson DC28 Animal, by testing them on carpet and bare floor. It rates each one for cleaning ability, noise, emissions and ease of use, as well as its ability to pick up pet hair from carpeting.
Review: Upright Vacuum Cleaner Ratings and Reliability, Editors of ConsumerReports.org
2. Good Housekeeping
Staffers at the Good Housekeeping Research Institute award the Dyson DC28 Animal a rating of "B+" in their tests of upright and canister vacuums. Editors say it is great on bare floors and gets dirt out of carpet, and its controls are very easy to use. It is a bit slow at picking up pet hair, and the handle tends to stick after a while.
Review: Dyson DC28 Animal Vacuum, Editors of Good Housekeeping, September 2010
Popular Mechanics editors pit three popular upright vacuum cleaners against one another in head-to-head testing, including the Dyson DC28 Animal. The DC28 Animal emerges as the winner, although all three models in the test performed adequately. One downside noted is its size, which makes it cumbersome to clean under tables and around furniture.
Review: Comparison Test: Bagless Upright Vacuum Cleaners, Kathryn Kennedy, March 4, 2011
The editors of Wired name the Dyson DC28 Animal an Editors' Pick among vacuums, awarding it an overall score of 8 out of 10 ("excellent, with room to kvetch"). In this brief review, they say the vacuum offers great power and lots of bells and whistles, but a couple of its features could be better designed.
Review: Pet Owners, the Animal Vac Is Man's Second-Best Friend, Jen Trolio, June 1, 2009
This entry from the ConsumerReports.org Home & Garden blog is available without a subscription. The editors of ConsumerReports.org say that the Dyson DC28 Animal is powerful and performs very well on carpet, but it does not handle well enough to justify its high price tag.
Review: Does the Performance of the Dyson DC28 Animal Upright Vacuum Match Its Lofty Price?, Editors of ConsumerReports.org, June 8, 2009
The Dyson DC28 Animal receives more than 960 reviews at Walmart.com, with ratings averaging 4.5 stars out of 5. Users love the machine's phenomenal suction, fingertip controls and powered upholstery attachment, but we saw a few complaints about reliability.
Review: Dyson DC28 Animal Bagless Upright Vacuum Cleaner, Contributors to Walmart.com
The Dyson DC28 Animal earns an overall score of 90 out of 100 from about 100 reviewers at Viewpoints.com. Users praise its strong suction, ease of use and easy-to-empty dirt cup, but its price and weight are cited as drawbacks.
Review: Dyson DC28 Animal Vacuum Reviews, Contributors to Viewpoints.com
In more than 130 reviews, users at BestBuy.com award the Dyson DC28 Animal an overall score of 4.5 stars out of 5, and nearly 9 out of 10 users recommend it. Users say the vacuum has great suction and works very well on pet hair, but we saw many complaints about reliability and the difficulty of getting repairs.
Review: Dyson - DC28 Animal HEPA Bagless Upright Vacuum - Iron/Satin Purple, Contributors to BestBuy.com