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Kirby Sentria

*Est. $1,350

pros
  • The Kirby Sentria vacuum does a good job cleaning carpeting and hard floors, and it has useful tools and minimal emissions.
cons
  • Considering its price, reviews say the Kirby Sentria is unusually noisy, heavy and hard to push. Furthermore, experts and owners alike frown on Kirby's high-pressure, door-to-door sales tactics.
 
 
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5 star:
(4)
4 star:
(1)
3 star:
(1)
2 star:
(0)
1 star:
(0)

Average Customer Review

(6 customer reviews)

for $699.00

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Page 12
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Amazing vacuum but don't buy from salesman!, May 14, 2009

I have dealt with the Kirby salesman on numerous occasions, but only one time did I actually allow them in my home for 4 hour demo!! My husband was pretty upset to have to come home to some woman cleaning our carpets but since that day I was intrigued with the Kirby. A couple years later I realized people were selling Kirbys on Ebay and Craigslist and decided I was willing to pay those prices versus the $1000+ the Kirby saleswoman was offering as her "lowest price". I got a Kirby Sentria from a vacuum store for $500.00!! It is by far the most amazing vacuum I have ever owned (or will ever own). I am a clean FREAK and this vacuum has amazing suction and overall cleaning power. The shampooer leave a bit to be desired since it does not "suction" the water/dirt out of the carpet but rather shampoos and scrubs with a brush. It is effective but I wish it would suction the dirt out. I definitely would never have paid thousands as others have and would look for a good deal on either the Sentria or Diamond model as they are are pretty much all the same. There is a great article on Ebay comparing the Dyson and Kirby if you aren't convinced. That article will convince you beyond a doubt!

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5+ Stars!, May 4, 2009
I purchased this product last year from a door-to-door sales man. I paid $2000 for it. It was an expensive purchase, but well worth it. My carpets are incredibly clean and I am always amazed at how well the shampooer works. It pulls stuff out of your carpet that other vacuums don't even come close to! My carpets look great and I never have to worry when there is a little one crawling around.
The carpet cleaner is junk, July 26, 2008
The vacuum it self is a good machine, but the carpet cleaner does not work, real light work with the carpet. It will not do the job if you have dirt or any kind of spot on the junk. Is junk!!!!!!!!!!!!
Kirby Sentria, May 8, 2008
This is the most amazing machine ever made. I am thankful that we put up with the sales pitch and purchased the Sentria.
Simply The Best Vacuum Ever Made!!!!, March 31, 2008

i just recently purchased this vacuum from a door to door sales man. and yes you do have to get by the sales people, but they are just trying to make a honest living. i was so embarrassed when they were doing the in home demo. i had a electrolux oxygen 3 and i thought it cleaned pretty good but i had absolutly no idea that there was so much more dirt being left from the vacuum. this kirby just simply took care of all the dirt. and i have 2 dogs, a cat and a baby. after seeing how much dirt was being left behind i just had to buy it cause since my daighter is now crawling i dont want her in that filth. oh and the shampooer i also just bought a 5 star rated shampooer before i got this kirby and there was a couple of stains that i couldn't get out, lets just say that this vacuum did it all. the stain is gone and my carpets are restored once again. i am so happy to have this vacuum, yes the price is pretty high but the one that i got came with a lifetime warrantee, so it will be the last vacuum that i buy for life. buying this vacuum will be the best decision that you will ever make.

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Our Sources

1. ConsumerReports.org

Consumer Reports tests the Kirby Sentria vacuum alongside dozens of other models for performance, noise, emissions and ease of use, as well as the ability to pick up pet hair off carpeting. This is easily the best performance review we found for vacuum cleaners.

Review: Vacuums: Top Picks for Pet Hair, Editors of Consumer Reports, Mar. 2007

2. Yahoo! Answers

In this informative thread, "Eunice" says she bought the Kirby Sentria from a door-to-door salesman and asks others for their opinions. Some posters warn that her "brand-new" Sentria is probably reconditioned, and others point out that $1,200 or more is way too much to pay for a vacuum cleaner (though some users do profess satisfaction with their Kirby vacuums).

Review: Does Anyone Use the Vacuum Cleaner Called Kirby Sentria?, Contributors to Yahoo! Answers

3. Ripoff Report.com

"Don" tells the story of a door-to-door Kirby salesman who told his wife that the Kirby Sentria lists for $2100, but agreed to sell it to her for its real list price of $1600 (many salespeople will come down to $1,000-$1,200 after haggling). However, he doesn't blame Kirby itself, but the distributor used to sell its products.

Review: Report—URBCO: Kirby Vacuum Distributor, "Don" from Oberlin, OH, Oct. 28, 2006

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