- 30-day trial period
- Virtual second line
- Good features, call quality
- Supports enhanced 911 calls
- Technical support gets mixed reviews
- Prepayment not prorated after 30-day trial
Reviews recommend Phone Power primarily for its pricing -- $20 per month, or less with a contract ($17 per month for a year or $15 a month for two years). Local and long distance calling within the U.S. and Canada are included in these plans. However, Vonage (*Est. $10 to $25 per month) now offers basic plans that cost less. Phone Power includes a virtual second line so two people can be on the phone at the same time, and international calls are priced very competitively, with 60 minutes of free calling to selected countries. Reviews say call quality and basic features compare favorably with those of Vonage, but technical support gets mixed reviews. The same is true for Ooma (*Est. $200), but Ooma can be even less expensive, since once you buy the hardware domestic calls are free forever.
We found the best reviews of Phone Power at DSLReports.com, where editors update their consolidated ratings weekly, based on the past six months of users' reviews. Phone Power is in first place in the 2012 VoIP providers roundup at TopTenReviews.com. We found even more reviews from users at VoipReview.org, but comparisons aren't as clear there. Fewer users review Phone Power at WhichVoIP.com, but the comments are still useful. Reviews at three other sites recommend Phone Power but don't document any testing.
Our Sources
1. TopTenReviews.com
Awarded the gold medal by the editors of TopTenReviews.com in their 2012 VoIP service providers review, Phone Power is praised for its customer service as well as its abundance of useful features. The editors cite the cancellation fee as Phone Power's only drawback.
Review: Phone Power, Editors of TopTenReviews.com
2. DSLReports.com
Phone Power is one of the top-rated VoIP providers here, one of only four services earning a Gold award, based on positive user-written reviews over the past six months. Over 170 users review Phone Power, mostly praising its features, call quality and technical support.
Review: Phone Power, Editors of and contributors to DSLReports.com
3. VoIPReview.org
Phone Power is one of the top-rated VoIP providers here, based on over 120 user-written reviews and ratings. A few users complain of various issues, but most reviews are positive. Some users provide useful tips on setting up and testing the service during the trial period.
Review: Voip Service Provider Reviews and Ratings, Contributors to VoipReview.org
4. WhichVoIP.com
Phone Power is a highly rated VoIP provider based on owner-written reviews and ratings here. Of the more than 150 users reviewing Phone Power, the majority recommend it, with an overall rating of 4.3 stars out of 5. Technical support gets mixed reviews.
Review: Phone Power Reviews, Contributors to WhichVoIP.com
5. NextAdvisor.com
Phone Power gets the highest possible ratings here, along with Vonage, VOIPo and Phone.com. It offers the most features for the lowest price, but the review warns that after the initial 30-day period there's no prorated refund for canceling a prepaid contract.
Review: Phone Power Review: VoI, Editors of NextAdvisor.com
6. Calling-Plans.com
Briefly comparing several VoIP providers, this review recommends trying Phone Power since it offers the most for the money and you can try it for a month without further obligation.
Review: Internet Phone Service Plans, Editors of Calling-Plans.com
7. My Rate Plan
Phone Power is the least expensive of the three VoIP services recommended here. Editors say they've screened all three services for 911 access, but don't document any other testing.
Review: VoIP: Phone Service via Internet, VoIP: Phone Service via Internet
VoIP Runners Up:
3 picks including: Laptop Magazine, The New York Times…
3 picks including: Calling-Plans.com, My Rate Plan…
3 picks including: About.com, Amazon.com…
1 pick including: J.D. Power and Associates, ConsumerReports.org…
Cisco Small Business PAP2T-NA Internet Phone Adapter with 2 VoIP Ports
CISCO SYSTEMS - ENTERPRISE
New $29.00
(117)
OBi110 Voice Service Bridge and VoIP Telephone Adapter
Obihai
New $40.00
(982)
Nettalk Duo VOIP Telephone Service
NetTalk
New $49.95
(538)
OBi100 VoIP Telephone Adapter and Voice Service Bridge
Obihai
New $39.00
(1085)
Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline …
Gigaset
New $91.95
(24)Best Reviewed
VoIP
- Best voice quality and reliability Cable-company VoIP *Est. $12
- Most VoIP features Vonage *Est. $10
- Hardware VoIP with no monthly fee Ooma *Est. $200
- Best Free VoIP Voice Calls from Gmail *Est. $0
Get info about new reports and updates
