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LG WM3987HW

*Est. $1,600
Reviewed
March 2012
by ConsumerSearch
LG WM3987HW

Best washer-dryer combo

Pros
  • Washes full loads
  • Can be used without a washer/dryer hookup
  • Uses a standard 110-volt outlet
Cons
  • Long drying times
  • Expensive
  • Some reliability problems

The LG WM3987HW is an all-in-one washer-dryer combo that combines a front-loading washing machine with a condensing dryer. It's about the same size as a regular front-loading washer (3.6 cubic feet) and can wash a full load of laundry, but can only dry about half that amount at once. The dryer doesn't vent, so this washer-dryer combo can be used in small spaces without washer/dryer hookups. However, the ventless dryer does make drying much more time-consuming -- up to four hours.

User reviews of the LG WM3987HW are largely positive, though we did read some reports that the dryer can leave clothes feeling damp. Others say that the clothes only seem damp because of steam and dry almost instantly with a quick shake. We also read a few complaints about breakdowns, and users add that LG's customer service can be a hassle to deal with. If you have a washer/dryer hookup in your home, but don't have space for a full-size standard washer and clothes dryer, a laundry center -- such as the GE Spacemaker GTUP270EMWW (*Est. $1,325) -- costs less, can dry a full load at a time and doesn't take as long to run.

We found more than 300 reviews for the LG WM3987HW washer-dryer combo at various retail sites, including LivingDirect.com, HomeDepot.com and Amazon.com. However, there appears to be some overlap among these reviews, as some of them are pulled from the LG manufacturer site. About 80 additional reviews can be found at Buzzillions.com -- most of them pulled from retail sites, with a few submitted directly by users -- and this site also supplies a handy summary of users' most commonly cited pros and cons.

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Our Sources

1. Buzzillions.com

The LG WM3987HW receives an average of 4.1 stars (out of 5) in about 80 reviews at Buzzillions.com. Users praise the machine's efficiency, quietness and variety of settings, though some complain about its long cycle time.

Review: LG 4.2 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White, Contributors to Buzzillions.com

2. LivingDirect.com

More than 75 owner reviewers at online appliance retailer LivingDirect.com give the LG WM3987HW an average of 4.4 stars out of 5. (The LG WM3987HWKIT, which is the same machine with a few extra accessories to make it a portable unit, gets a similar rating from about 35 users on a separate page.) Owners praise its compactness and easy installation, though some object to the fact that it can only dry small loads.

Review: LG 22 lb Capacity Ventless Washer Dryer Combo - White, Contributors to LivingDirect.com

3. HomeDepot.com

About 90 users weigh in on the LG WM3987HW at this retail site, giving it an overall rating of 4.3 stars out of 5. As on other sites, users praise this machine's quietness and easy installation while complaining about its long cycle time.

Review: LG Electronics 3.6 cu. ft. DOE High-Efficiency All-in-One Washer and Electric Dryer in White, Contributors to HomeDepot.com

4. AJMadison.com

We found roughly 50 reviews for the LG WM3987HW at AJMadison.com, with an overall rating of 4.2 stars out of 5. Owners praise the machine's cleaning performance and low water and energy use, but they dislike its long drying cycle and limited load size. We also saw a few complaints about reliability.

Review: LG WM3987HW, Contributors to AJMadison.com

5. Amazon.com

The LG WM3987HW gets weaker ratings at Amazon.com than at other retail sites, with an average rating of only 3 stars out of 5 in about 35 reviews. Although users here still like the machine's cleaning performance, we read several complaints about breakdowns and problems with LG's customer service.

Review: LG 3.6 CF FRONT LOAD WASHER DRYER COMBO, Contributors to Amazon.com

6. ABT.com

The LG WM3987HW receives a rating of 4.5 stars (out of 5) from about 20 users at this retail site. Users love the machine's energy efficiency, quietness and variety of features, though some do complain about its long drying time.

Review: LG 3.6 Cu.Ft. Front Load White Washer and Dryer Combo – WM3987HW, Contributors to ABT.com

7. BestBuy.com

The LG WM3987HW receives only about a dozen reviews at BestBuy.com, but they are largely positive (4.6 out of 5). Users praise the washer-dryer's cleaning and drying performance and love the convenience of being able to set it once and walk away. Nine out of 10 users say they would recommend it.

Review: LG - 3.6 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White, Contributors to BestBuy.com

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