GE WJRE5500GWW

Bought one of these at Sears with a matching dryer. At the five month mark, the transmission failed in the washing machine. Sears replaced the machine with an identical one and within a month of delivery,… the transmission failed in the replacement machine. To Sears credit, they handled the problem very professionally. They replaced the second GE machine with a Maytag of my choosing. They even gave me the option of replacing the GE again if that was what I wanted. Yeah, right... this GE machine is one to stay away from. Aside from the tranmission problem noted, the machine doesn't allow for much manual control. It seems overengineered at the expense of just getting the job done. For instance, if I wanted to let clothes soak by lifting the lid, as I did on our previous washer (a Kenmore), the GE would drain the tub after a few minutes. Also, the machine does an elaborate slow down procedure just before it shuts off, which sounds like a Star Trek sound effect. In lieu of the machine not accomplishing the basic task of operating without failing, these features seem dopey. Finally, the instruction manual is poorly written... No wonder GE is tanking.

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