Universal Remotes Reviews

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Universal Remotes Reviews

Updated February 2008

Best Universal Remotes Reviews: (out of 22)
CNet.com, PC World, Sound & Vision Magazine

Best Universal Remotes: (out of 30)
Logitech Harmony One, Universal Remote Control MX-500, One For All URC 8910

Fast Answers - Best Universal Remotes
Top Rated What the Research Says
•  Logitech Harmony One
   (*est. $250)

>> Where to buy

Best universal remote control.

According to the most recent reviews of remotes, the award-winning Harmony One edges out the long-time favorite Harmony 880 as the top pick. Reviewers praise its excellent setup software, new touch screen color LCD, and its revamped, more comfortable design. The Harmony One has sculpted backlit buttons and comes with a charging station for its lithium-ion battery. This universal remote can be programmed using your PC to control up to 15 devices. Web-based updates ensure your remote will keep up with the latest AV equipment. Although it's expensive, reviews say its blend of features, ease of use, expandability and performance make it an excellent choice for those with sophisticated home-theater setups. (compare prices)
•  Universal Remote Control MX-500
   (*est. $70)

>> Where to buy

Best value.

Reviews say the Universal MX-500 remote control has many advantages over cheaper universal remotes, and it's the best model for those who don't care about web-based programming. It can control ten devices, including TiVo digital video recorders (DVRs). It has an LCD screen that displays labels for tactile, user-customizable buttons. It can also record custom macros, so that one button can execute a whole set of A/V commands. A 50-channel favorites feature is handy for those who have 150+ cable and satellite channels. The Universal remote control uses a library of 1,000+ product codes for programming, but you can add other devices as well. (compare prices)
•  One For All URC 8910
   (*est. $20)

>> Where to buy

Budget universal remote.

Reviews say the user-friendly One For All URC 8910 is an excellent budget choice. This non-fancy model has a small LCD display with clock, and can control eight components, including TiVo DVRs. It also has dedicated function keys for digital cable and satellite TV, as well as other helpful extras. The One For All uses a library of product codes for programming, and additional codes can be downloaded over the phone. Up to three user-created macros can be stored. One of the best aspects of the One For All is excellent customer service, commended many times in reviews. (compare prices)
•  Philips Pronto TSU9600
   (*est. $800)

>> Where to buy

Luxury universal remote.

According to reviews, this Philips remote control sets new feature benchmarks for color LCD touchscreen universal remotes. Though pricey, the Philips Pronto features a 3.7" LCD screen. Built-in Wi-Fi helps users control Escient media managers and Lutron lighting systems. The Philips universal remote can also control components in multiple rooms in a house, and is the winner of a 2007 Editors' Choice award from Sound & Vision magazine. However, programming it may require a professional. (compare prices)
>>  Comparison Chart

Full Story
What the experts say, our analysis, and more...
Updated February 2008

Universal remote controls span a staggering price range, from basic models that cost less than $10 to ultra-sophisticated touch screen LCD remotes that cost more than many A/V components. Some high-end universal remotes even require professional programming and installation. We found dozens of excellent reviews, although most tend to concentrate on mid-priced and high-end remote controls. We found the best reviews at CNet.com, which summarizes all the site's reviews on a helpful landing page. Sound & Vision magazine and Home Theater magazine also cover universal remote controls, but not as many as CNet.com. Although RemoteCentral.com does not compare remotes to each other or offer any type of rating, the site provides a wealth of in-depth information about dozens of remote controls.

Universal remotes can replace all of the controllers in your home-entertainment setup with one unit. Less expensive remotes use preloaded product codes to identify your A/V equipment. Setup involves finding your components in the list and training the remote to recognize them. Cheaper universal remotes can control three or four components. Higher-priced remotes add compatibility with more components, LCD programming screens and web-based setup, which experts say makes programming easier. The simplest universal remotes -- at least once programmed -- are activity-based models, which allow users to control multiple devices and settings with just a single button press.

While some remote controls have usability issues, such as nonintuitive button placement or the lack of tactile feedback, the biggest frustrations expressed in both professional and user reviews arise during setup and programming. For example, PC World's Dan Tynan likes that the Universal Remote Control R7 (*est. $25) has lots of features and an attractive price, but takes exception with its cumbersome setup process. The remote control comes complete with an hour-long DVD tutorial, and according to Tynan, you'll need it. "While the disc for Universal's R7 does a good job of explaining the remote's intricacies, you'll need a number 2 pencil, a notepad, and more patience than I could muster to get things working," he writes.

Logitech Harmony remote controls are among the highest-rated models by experts and users. But Jay Greene, writing in Business Week magazine, calls the Harmony 890 (*est. $300) a "let down." Problems arose when downloading control codes for one of his components as well as for the Harmony 890 RF (radio frequency) extender, which lets the unit control devices in other rooms. He also found that certain functions were harder to access on the 890 than on the older Harmony 880. CNet.com's David Carnoy gives the Harmony 890 remote controls the site's highest rating. However, he also hit some "snags" during the remote's configuration process and had to turn to Logitech's online help files to finish the process. Carnoy adds that if a user has a complicated system, "you can expect to spend some time fine-tuning the remote to get it to work just right."
 ... Continued
Consensus Report

Our Consensus Report shows how many times products are top-ranked by reviewers included in our
All The Reviews Reviewed chart.

# of Picks Model(With Retailer Links) Details from Amazon.com
3 Logitech Harmony 880 (*est. $165) details
3 Logitech Harmony 1000 (*est. $390) details
3 Universal Remote Control MX-500 (*est. $70) details
2 Logitech Harmony One (*est. $250) details
2 Logitech Harmony 890 (*est. $300) details
2 Philips Pronto TSU9600 (*est. $800) details
2 Universal Electronics One For All URC 8910 (*est. $20) details
1 each Harman Kardon TC30, Logitech Harmony Advanced Universal Remote for Xbox 360 , Logitech Harmony 550 , Logitech Harmony 670 , Monster AV100 , Monster AVL300 , Philips SRU8015, Philips TSU9400, Philips SRU9600 , Universal Electronics One For All URC 4110 , Universal Electronics NevoSL, Universal Electronics NevoS70, Universal Remote Control MX-810, Universal Remote Control MX-980, Universal Remote Control MX-3000

Logitech Harmony remote controls score well with professional reviewers and users alike. These activity-based remotes are more expensive than more basic, device-based remotes, but they are extremely versatile and easy to use. While certainly not cheap, the Philips TSU9600 has a large color touch screen and can control many types of devices throughout your home. The Universal Remote Control MX-500 gets picks as an excellent mid-range device-based remote and is capable of storing up to 20 user-created macros. As for inexpensive remotes, we saw few models compared in professional reviews. However, we found dozens of owner-written reviews on Amazon.com, Circuit City.com, Epinions and elsewhere. These writeups give us a great idea of what works and what doesn't.

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Universal Remotes Reviews