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Water Heaters Reviews
Updated March 2007
We found several excellent buyer's guides and efficiency resources for water heaters. The American Council for an Energy-Efficient Economy's "Consumer Guide to Home Energy Savings" and the Gas Appliance Manufacturers Association's "Consumers' Directory of Certified Efficiency Ratings for Heating and Water Heating Equipment" both offer numerical efficiency ratings for several types of water heaters. Consumer Reports hasn't actually rated water heaters since 1998, but its most recent article does cover purchasing guidelines. Syndicated columnist James Dulley publishes buyer's guides with a strong focus on energy efficiency. His Update Bulletins on solar water heater kits, electric and gas water heaters and tankless water heaters are helpful in assessing the pros and cons of each type. For solar water heaters, the nonprofit Solar Rating and Certification Corporation (SRCC) selects a solar water heater at random from the manufacturer's facility; it is then subjected to durability testing to reveal any leaks. For real-world water-heater satisfaction, a study conducted by J.D. Power and Associates and McGraw-Hill Construction surveys over 300 contractors on overall satisfaction with water heater and boiler manufacturers. User and contractor reviews posted to the Berkeley Parents' Network website and Greenerbuilding.org are helpful in assessing tankless water heaters. We were surprised to find so few resources actually rating individual products. This may be due to the standardization of water heater production, resulting in marginal differences between manufacturers. To illustrate this point, note that the Department of Energy has considered suspending the use of the Energy Star label for standard tank-type water heaters. If you need a new water heater, your biggest decision may be whether to simply replace your regular tank water heater or try a new tankless (also called on-demand) water heater, which promises better energy efficiency. Tankless water heaters now
represent about 8 percent of new sales, but they are growing in popularity.
This type of on-demand water heater heats water only as you need it (tank-style
water heaters continually heat and reheat the water in the storage tank).
Advantages to tankless water heaters include greater energy efficiency of
10 to 20 percent over tank water heaters. Because they do not store a reservoir
of hot water, there are no standby losses (heat that escapes into the air).
Tankless water heaters can supply limitless amounts of hot water, and if you
buy a unit with an energy efficiency rate of over .80, you'll qualify for
a $300 federal tax credit. Although tankless water
heaters can save you money on your energy bill, most reviews say they aren't
for everyone. Even owners who are happy with their tankless water heaters
admit they take some getting used to. Most of the concerns we read are from
homeowners making the switch from a tank water heater to a tankless water
heater. Since tankless systems don’t start heating water until you turn on
the tap, there is a delay of about ¾ gallon before the tap runs hot -- and
that delay occurs each time you turn on a faucet, even if you've just used
it. Of course, you could reclaim that first ¾ gallon of cold water for other
uses -- like plant watering or for a water pitcher -- but many owners say
it's disconcerting to watch nearly a gallon of water run down the sink waiting
for the hot water to flow.
... Continued
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