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LG LW1216ER Review

By: Carl Laron on May 14, 2018

Bottom Line

The LG LW1216ER is a top choice for big rooms, according to experts. It's rated at 12,000 BTUs, which is appropriate for a room up to 550 square feet. It's energy efficient, too, earning Energy Star qualified status

Pros

  • Cools quickly and efficiently
  • Dedicated dehumidifier setting
  • Very simple to operate
  • Slide out chassis
  • Quiet on low speed

Cons

  • Somewhat louder at high speed
Our Analysis

Breaking it down

Performance

It's the strong, sort-of-silent type. Expert reviews and user feedback indicate that the LG LW1216ER does a great job cooling down spaces up to 550 square feet. At Consumer Reports, it earns Best Buy status, along with an Excellent rating for comfort, a Very Good for noise on low, and a Good for noise on high, putting it in the top echelon for all three factors among all machines tested in its size range. User feedback is fairly positive, too, including a 4.3 star rating and recommendations from 85 percent of the owners whose reviews can be seen at Home Depot

Ease of use

The slide out chassis is a plus. LG's smaller-sized units get beat up a little as being challenging to install. That's why it's a pretty good thing that the LW1216ER has a slide in chassis (something those models lack) to make the task of getting this 81 pound unit in place quite a bit less back breaking -- and less dangerous. Consumer Reports goes so far as to say that it is easy to install, and the limited user feedback we see usually -- though not always -- agrees. Operation is relatively straightforward, with a basic remote and simple digital controls

Durability

Standard, one-year warranty. The warranty on the LG LW1216ER is as basic as its operation: one-year, with no extended warranty on the sealed system. Reports of units that arrived damaged or that failed within the warranty are not unheard of, but are also relatively limited. However, if you do run into an issue, LG's customer service comes in for some knocks on occasion, especially if you buy from an unauthorized dealer. If you buy from an authorized retail outlet, you may be better off appealing to their customer service departments. Otherwise, be prepared to be persistent, patient and polite.

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