What every best has:
More deceptively, the 9-pound advertised weight turns out not to include the hose, onboard tools, or even the cord when wrapped around the handle. The total actual weight is over 11.5 pounds.
Reviews also note that the "free" bags entail a shipping charge and an automatic subscription, so they aren't exactly free. Even so, the total cost is still reasonable (as long as the company stays in business). The unlimited repair warranty is more problematic; products must be sent back to the manufacturer, requiring owners to pay high shipping costs. Owners report other customer service problems as well; for example, some had difficulty obtaining replacement bags.
In performance tests, the Garry does vacuum pet hair well, and the hypoallergenic bags minimize emissions. The main drawback, in addition to poor performance on carpet, is the apparent fragility of the motor. We found many complaints on HSN.com, Amazon.com and other sites of early breakdowns. The bottom line? If you need to vacuum bare floors, consider a lightweight and less expensive stick vacuum. And for carpets, there are definitely better choices in this price range.
We found the best comparison tests of the Garry Ultra Light vacuum cleaner at ConsumerReports.org. The full report, available only to subscribers, ranks this vacuum in relation to other upright vacuum cleaners. ConsumerReports.org's blog -- available to nonsubscribers -- summarizes test results of the Garry vacuum, and a video clip shows how it was tested. The Carpet and Rug Institute also tests the Garry vacuum, but only on carpet. We found the most owner-written reviews and ratings at AsSeenOnTVChallenge.com and at HSN.com, plus a handful at Amazon.com and a long discussion at AbbysGuide.com.