What every best has:
Although it doesn't address the HealthMaster's durability issues, an excellent product review can be found at the foodie website SeriousEats.com, where writer Nikki Goldstein whips up dishes from the HealthMaster recipe book, including a pizza dough, a red pepper pesto sauce and ice cream. Some of the recipes work and others utterly fail. Goldstein concludes that the HealthMaster works well as a basic blender, but needs more horsepower, is overpriced and is way too big for the average kitchen countertop. The HealthMaster Elite (on the product website) costs $200 plus shipping and handling fees, which add nearly $40 to the cost.
One common denominator in many of these negative reviews is the sense of regret; customers really like pitchman Montel Williams, and many of them say that they hoped the HealthMaster would help them live a healthier lifestyle. Going by the number of folks who purchased it, there really is room for another high-power blender on the market. Unfortunately, until its quality is improved, the HealthMaster Elite isn't it. Check out our report on blenders for a roundup of the most reliable models.
Out of about 200 user reviews, the vast majority say they are disappointed in the performance of the HealthMaster Elite, with phrases like "piece of junk!" and "do not buy!" commonly bandied about. More than half of the posters give it only 1 star, saying that the motor overheats and burns out and that the container blade gets rusty. Those posters who have a working unit claim that it is obnoxiously loud, leaks and gives off a burning electrical odor.
QVC.com customers post a majority of negative reviews about the HealthMaster, claiming that the motor burns out after only a few uses, that it overheats and emits a burning electrical odor, and that the glass pitcher leaks and the bottom plate rusts. However, a little more than 40 percent of users do report success with the HealthMaster blender.
Nikki Goldstein tests the HealthMaster by whipping up three diverse dishes from the HealthMaster recipe book -- a pizza dough, a red pepper pesto sauce and ice cream. The sauce comes out great, while the dough stalls the unit once but then turns out fine. The ice cream, however, doesn't fare well because the friction in the base of the unit heats the ice too much to stay frozen. She also finds that the user manual contradicts the recipe book; while the recipe book includes several types of dough, the user manual says that the HealthMaster shouldn't be used for dough at all, and Goldstein finds that even a loose banana-bread dough can cause the unit to switch off every few seconds. Goldstein concludes that the HealthMaster works fine as a basic blender, but it's overpriced and way too big for many counters.
This consumer site features a long page of nearly 100 user posts about the HealthMaster blender; nearly all of them complain that it leaks, smokes, burns out or stops working. Many are also dissatisfied with the customer service.
Out of 10 user posts, the majority say that the HealthMaster blender is too loud and too big, or that the motor burned out on theirs. A couple of posters, however, say that their HealthMaster does what it's supposed to and works well with fruits and veggies.
Just a few users post their experiences with the HealthMaster Elite. One says that it's a great blender for fruits and veggies but is too loud and emits burning smells; one says that theirs broke down; and another says that they've already gone through four HealthMaster units that broke down this past year.