What every best has:
In this news segment, reporter Lauren Keith and a volunteer tester try out the Smart Mop on various spills, including soda, water, and a mixture of brown sugar, ketchup and mustard. The product performs as advertised; it cleans the messes and doesn't leak or drip. Keith does note that it's difficult to clean and find replacement mop heads. She adds in a postscript: "It left little bits of orange fabric fuzz all over my washer.É It doesn't appear to be all that durable."
A reporter for this television station asks a woman to try out the Smart Mop on a spilled can of soda, and a messy pile of ketchup and flour. The mop works both times (though more than one pass is required), and the elderly tester seems to have no trouble wringing it out. The Smart Mop is declared a "deal."
Reviewer Rick Broida isn't impressed with the Smart Mop, which he describes as a "gray-market ShamWow." He says it isn't very absorbent and requires a lot of effort to wring out after use. Worst of all, he says, "After a few minutes of mopping, the plastic screw-plug at the bottom end of the contraption came loose." The Smart Mop gets a score of 3 out of 10 which, according to Wired's rating system means "serious flaws; proceed with caution."
Of the six or so customers posting here, half say the Smart Mop is a piece of junk. One owner says the handle broke on the first use, another after a month, and a third complains that it's difficult to remove the mop head for cleaning. The others say they love the Smart Mop and that it works as advertised.
An anonymous reviewer says she has owned a Smart Mop for years, and she objectively points out the pros and cons of the product. She says the mop head is extremely difficult to remove and replace, and that it doesn't work as well over time. She adds that she witnessed a live demonstration at the Calgary Home Show in which the handle snapped right off.