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Video Professor Review

Updated: August 15, 2016

Bottom Line

Pros

  • Good for novices
  • Wide range of topics

Cons

  • Numerous complaints of hidden charges
  • Hard to cancel service
  • Advanced users find discs too basic
Our Analysis
Specs
Watch the Commercial

In 2007, when consumers posted complaints to InfomercialScams.com about Video Professor, the company sued to try to get confidential lists of posters' names. The nonprofit group Public Citizen stepped in to defend InformercialScams.com, a watchdog website run by Justin Leonard, and Video Professor dropped the lawsuit.

As for the tutorials themselves, reviews say they are easy to use and they really do teach basic computer skills. Although the Video Professor website promises that you can learn advanced skills, too, several reviews say that's not the case. "Although the product could legitimately teach a rookie many of the simple nuances of Windows, even the 'advanced' disc barely touched many of the truly advanced settings and operations of Microsoft's operating system," writes Joseph S. Enoch, a ConsumerAffairs.com reporter who tests Video Professor.

Most reviews of Video Professor concentrate on the company's sales practices, but ConsumerAffairs.com does review the computer tutorials themselves. Public Citizen and The Denver Post report on a lawsuit that was filed by Video Professor after consumers posted complaints on the Internet. We found hundreds of such complaints at InfomercialScams.com and RipoffReport.com, with lower numbers posted at Complaints.com and ComplaintsBoard.com. The Better Business Bureau has collected hundreds of complaints about Video Professor, as well, but it still awards the company BBB-accredited status.

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