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KitchenAid KDTM354DSS Review

By: Kelly Burgess on April 28, 2017

Bottom Line

The KitchenAid KDTM354DSS dishwasher gets top scores from experts for its superior cleaning performance, and users say it dries dishes well, too, something many dishwashers struggle with. It also sips energy and is a quiet, easy to use appliance.

Pros

  • Quiet
  • Energy efficient
  • Feature packed
  • Easy to use
  • Excellent performance

Cons

  • Detachable filter may be difficult to remove
Our Analysis
Specs

Breaking it down

Performance

A superior performer. The KitchenAid KDTM354DSS cleans and dries extremely well, according to both professional and user reviews, and it earns the highest grade of Excellent for both washing and drying at ConsumerReports.org. Johnny Yu at Reviewed.com also tests the KDTM354DSS and comes to the same conclusions, saying it has "an overall excellent performance." The only small quibble he noted was that the KDTM354DSS did not completely remove burnt cheese on a ceramic dish, but that's probably not something most people deal with every day (hint: if it's that bad, soak it first). Most users say it's the best dishwasher they've ever owned as far as cleaning and drying goes. Where the KDTM354DSS really shines, though, is in its ProFilter technology that virtually eliminates redeposit, which is when food particles get trapped in the rinse water and are washed back onto clean dishes. Yu says their testing found no instances of redeposit on dishes. This KitchenAid is Energy Star certified and is estimated to cost about $31 annually to run.

Ease of use

Simple and intuitive. With six cycles, you'll probably find at least one that fits whatever it is you want to do on the KitchenAid KDTM354DSS, whether it's choosing the Express Wash cycle to speed up the process (reviewers say it takes about an hour) to a Top Rack Only setting if all you want to do is wash some glasses. The top rack is also height-adjustable and has clips and fold-down tines so you can fully customize your loading. The lower rack has a full-length silverware basket plus a dedicated knife holder in addition to a row of fold-down tines. Although the specifications say that it holds 15 place settings, at Reviewed.com they were only able to fit 11 inside. The main filter is self-cleaning, but there's a smaller detachable filter that traps larger food particles, although Good Housekeeping says can be difficult to remove. The electronic controls are reported as responsive and easy to see.

Noise

Did I forget to start the dishwasher? We read that comment from a number of owners who walked away from their KitchenAid KDTM354DSS dishwasher, then, some minutes later, wondered if they had maybe forgotten to start it -- it's that quiet. It does well in expert testing too, earning a noise rating of Very Good at ConsumerReports.org, which is in line with other dishwashers of its class. Its 44 dBA noise specification is not the absolute lowest you can get, but it seems to be quiet enough to satisfy just about everybody.

Appearance/durability

Attractive, sleek and durable. While we read a few scattered complaints about various durability issues with the KitchenAid KDTM354DSS -- as we do with all dishwashers -- there are not enough of them to come to any other conclusion than that this is a durable, reliable dishwasher. In fact, we saw a few reviews where the owner came back after a year or more to say that their KDTM354DSS is still running like a charm. It comes in stainless steel, and owners say it's very attractive and sleek-looking, and add that the finish does not smudge easily.

Our Sources

Editors of ConsumerReports.org, Not Dated

ConsumerReports.org tests the KitchenAid KDTM354DSS dishwasher and uses those results to rate it and other KitchenAid dishwashers in the same series, and rank them against competing choices. Models are scored according to five factors: cleaning, energy efficiency, noise level and ease of use. Top models receive a Recommended tag, some are also named a Best Buy.

Johnny Yu, July 16, 2014

Johnny Yu finds a lot to love in the KitchenAid KDTM354DSS, awarding it both Best of Year and Editors' Choice awards; he also gives is a score of 9.9 out of 10, making it the second-highest rated dishwasher in this category. In testing, the KitchenAid offers excellent cleaning performance, a roomy, intuitive interior, and customizable options galore.

Editors of Good Housekeeping, December 2014

The Good Housekeeping Research Institute gives the KitchenAid KDTM354DSS a 4.5-star rating, saying it is a "great performer overall and exhibited excellent results in both our cleaning and drying evaluations." The list of pros is long and includes both performance and ease of use factors. The only con is that the filter is small and not easy to remove or clean.

Contributors to HomeDepot.com, As of April 2017

In more than 1,952 reviews, the KitchenAid KDTM354DSS earns an overall rating of 4.6 stars out of 5; 93 percent of customers would recommend this dishwasher. Owners praise its performance, flexible loading options and extremely quiet operation. There are a few complaints regarding durability issues, but not many and there doesn't seem to be a common theme in those reviews. Some of the reviews posted are original to HomeDepot.com, others are culled from the manufacturer's website.

Contributors to Sears.com, As of April 2017

There are more than 1,575 reviews of the KitchenAid KDTM354DSS dishwasher at Sears.com and it earns an overall rating of 4.5 stars out of 5. As with HomeDepot.com, some reviews are culled from the manufacturer's website, but at least a couple of hundred are unique to Sears.com. Almost all users seem to be completely satisfied, saying it cleans their dishes well and that they love the plethora of useful cycles. Again, there are a few complaints of breakdowns or other issues.

Contributors to BestBuy.com, As of April 2017

There is less feedback for the KitchenAid KDTM354DSS here, but the approximately 145 reviews we saw are all unique to BestBuy.com. Those customers give the dishwasher 4.6 stars out of 5; 92 percent would recommend it. Most say it's quiet, efficient and cleans well.

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