What every best Electric Blankets has:
- Good safety features.
- Durable, machine-washable materials.
- Easy-to-use temperature controls.
Warm bed is ready when you are. The preheating function on the Sunbeam Quilted Heated Mattress Pad is a hit with users, who say the mattress pad heats their bed to the right temperature in the time it takes them to brush their teeth and switch into pajamas. The pad warms evenly, reviewers say, and keeps the right temperature up to the 10-hour safety shut-off. If sleepers feel too hot or cool during the night, there are 10 different heat levels so you can adjust the temperature up or down. Dual controls on the king- and queen-sized mattress pads allow couples to independently adjust the temperature on their side of the bed.
Awkward cords. The Sunbeam Quilted Heated Mattress Pad is ready to use right out of the box. The only difficulty users report is positioning the device's cords. For safety reasons, the cords cannot be tucked under the frame of the bed or kept within the bed coverings. Some owners say it's easier for them to reverse the pad and have the cords attach at the head of the bed -- which is also how some also address the issue of being able to feel the cord connection with their feet. Pads with dual controls require two nearby power outlets. This Sunbeam Quilted Heated Mattress Pad is machine-washable and can be dried in a home dryer per manufacturer's instructions.
Hides wires well. Despite the embedded heating wires, this Sunbeam Quilted mattress pad feels much like non-electrical mattress toppers; most owners say they could not feel the wires through the pad and their sheet. TheSweethome.com disagrees, slightly, but adds that using thicker sheets helps mask the wires. The reviewers at Good Housekeeping write that they found the covering fabric "cheap" and recommended topping it with high-quality sheets. Users, on the other hand, don't typically raise similar objections. TheSweethome.com says that this heated mattress pad offers less cushioning than some others, but adds that it still offers more than other models in its price range.
Customer service could be better. The Sunbeam Quilted Heated Mattress Pad earns hundreds of positive reviews from users. However, customers who mentioned the after-sales service from Sunbeam in their reviews had little positive to say. One issue that crops up is that getting Sunbeam to honor the mattress pad's five year warranty requires shipping a defective item at the owner's expense back to the company. However, according to our assessment of hundreds of owner reviews, this seems to be a persistent problem across the board for heated bedding.