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Hot Tubs : Ratings of Sources

By: Kelly Burgess on June 13, 2017

Hot Tubs: Ratings of Sources

Editors of Spasearch, Not Dated

Billing itself as 'your independent hot tub sourcebook' with 'the only independent awards program in the hot tub industry,' Spasearch magazine isn't owned or sponsored by any hot tub manufacturer. Endorsements are based on independent customer surveys, as analyzed by a team of third-party auditors. For 2017, 15 manufacturers are singled out as certified manufactures with the highest satisfaction ratings. Each gets a one-paragraph write-up along with contact information. No specific hot tubs are recommended and the manufactures are not ranked against each other.

Rachel Gelb, Apr. 29, 2014

The Better Business Bureau serving eastern Massachusetts, Maine, Rhode Island and Vermont offers a detailed buying guide to hot tubs. It covers such issues as materials, choosing a dealer, financing, selecting a site, water treatment methods and safety tips. Although the article doesn't recommend specific brands or models, it's a useful resource for starting the buying process.

Contributors to HomeDepot.com, As of June 2017

HomeDepot.com sells more than 100 hot tubs, including a handful of portable models. Some receive only a little feedback, but others get dozens of reviews. Though none of the brands here get much coverage from expert reviewers, clear patterns of satisfaction make it easy to see which models are most likely to please owners. The site is also easily navigable by size of tub.

Contributors to Amazon.com, As of June 2017

There are fewer hot tubs available from Amazon.com than there has been in the past -- it appears that they have cut back on their hard shell freestanding models in favor of mostly inflatable spas. However, these inflatable models receive quite a bit of user feedback.

Contributors to Wayfair.com, As of June 2017

Like Amazon.com, Wayfair.com is an online retailer of hot tubs -- few of which are reviewed by any expert source. That said, some prefabricated above-ground spas and inflatable hot tubs get dozens of reviews, and well over a hundred in a handful of cases. Review quality is on a par with Amazon.com as well, which means that while some are brief, others go into nice detail.

Contributors to Wayfair.com, As of June 2017

Walmart.com offers many of the same brands and models of inflatable and preformed hot tubs as other online and big box retailers. Review patterns are similar as well -- though some spas receive hundreds of reviews.

Editors of PoolAndSpa.com, Oct. 28, 2016

This retailer sells parts, chemicals and accessories for hot tubs, but also issues annual Best Of Class Awards in both the hot tub and pools category. Awards are based on inspections of the company's products, phone interviews and consumer surveys.

Editors of What's the Best, As of June 2017

This site is run by What's the Best, a series of online guides for consumers contemplating major purchases. There's some good advice here, but most tips are short and very general. Owners can also rate their own hot tubs, but no brand or model receives more than a handful of reviews. A forum section covers issues such as repairs, special needs and maintenance.

Editors of Better Homes and Gardens, Not Dated

This article discusses several factors to consider when choosing a hot tub. It compares indoor and outdoor installation as well as portable and in-ground models, and gives estimated costs for each. Although this is a good starting point for hot tub buyers, the article doesn't recommend particular brands or discuss the shopping process.

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