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Best Online Foam Mattress

By: Kelly Burgess on July 24, 2017

Foam mattress that can be bought online are a great value

As we discuss in greater depth in the introduction to this report, the internet has shaken up the world of mattress buying, and in a very good way. Right now there are a plethora of quality foam mattresses that you can have shipped right to your door -- and easily return if you decide it's not right for you. Most of these types of mattresses are made from various types of foam, usually proprietary blends that don't fall into either the memory foam or the latex foam categories.

Chief among these is the Casper (Est. $550 and up). It's the second-highest rated mattress (in the foam category) at ConsumerReports.org, earning a recommendation, a Best Buy designation and scores of Very Good across the board for support for all types of sleepers, as well as for stabilization.

In expert testing elsewhere, namely, TheSweethome.com and Sleepopolis.com, the Casper also does well. It's the runner up at TheSweethome.com, where tester Kevin Purdy recommends it for those who switch positions often, or for couples who include a back sleeper. Purdy describes the Casper as "medium firm," saying that it might cause uncomfortable pressure points for those who are primarily side sleepers -- especially heavier individuals. Purdy also dings the Casper for poor edge support, something that Derek Hales, in testing at Sleepopolis.com, also finds to be lacking.

Owners, though, are extremely pleased with the Casper, with most saying that it's the most comfortable mattress they've ever slept on. There are outliers, of course, although not nearly as many as we see with other types of mattresses, and Casper makes returning its mattress so easy that even those who didn't necessarily like the mattress say nice things about the company and the experience.

As for durability, that's hard to speak to. Casper has only been in business since 2014 and, complicating our attempts to gauge longevity, they have redesigned the Casper mattress twice, something that's well-explained by Hales in his review. Still, in eight years of simulated use, ConsumerReports.org gives the Casper a score of Excellent, and SleepLiketheDead.org awards the company a "B" rating for longevity/durability based upon similar mattress configurations. Casper has a no-fee, 100-day return policy, shipping is free, and the mattress is covered by a 10-year warranty.

It was a very close call in this category between the Casper and the Leesa (Est. $525 and up) mattress. Both are high-quality, good value mattresses that are very similar in concept -- 10-inch thick foam mattresses that you can order online, try at home and return if you're not satisfied. Their return policies are identical as well: 100-day, no-fee, full-money-back trial. If you order from Leesa, a courier will remove the bed from your home if you decide to return it. Be warned though, if you buy from Amazon.com you're subject to their 30-day return window and the mattress must be returned to Amazon. For those who live in the NYC area, Leesa has a showroom in lower Manhattan and you can also try them out in West Elm stores if there's one near you.

The Leesa is the number one pick at TheSweethome.com, with Purdy saying it's "Best for most side- and stomach-sleepers." He also gives it higher marks for not sleeping hot -- an issue with most foam mattresses of all types. Hales, at Sleepolpois.com makes the Leesa his top pick too, with an overall rating of 4.8 out of 5. That includes 5-stars for comfort and support, 4-stars for cooling and edge support. ConsumerReports.org, on the other hand, gives the Leesa lower comfort/support ratings for the Leesa than for the Casper, with scores of Very Good for petite and average side sleepers and petite back sleepers, Good for large/tall side sleeper and average back sleepers, but just Fair for large/tall back sleepers. The Leesa does get Very Good for stabilization, however.

Owner satisfaction is also slightly lower for the Leesa than the Casper at SleepLiketheDead.com, with 78 percent in about 188 reviews -- although ratings for the Leesa are still above-average. Most say they absolutely love their new Leesa mattress and are thrilled with the value. Of course, there are others who complain that it's too soft or too hard. Again, the beauty of this new world of online mattress buying and returning is that you're not stuck forever with something that you simply are not comfortable on after using for a time. And while foam mattresses are extremely popular right now, they're certainly not for everyone. If you've purchases a foam mattress and are not happy, you may want to check out what we have to say about innerspring mattresses, latex mattresses and mattresses for back pain, all covered elsewhere in this report.

But back to foam and another worthy runner up in this category, the Tuft & Needle (Est. $600 and up). Again, this is a 10-inch foam mattress that can be ordered online, tested for 100-days, then returned at no charge. Tuft & Needle is the original online-only foam mattress retailer (since 2012), and the company has established an excellent reputation for customer service. Currently, The company has a handful of showrooms, with more on the way, plus a couple of additional locations where you can try the mattress.

Although Tuft & Needle is the top pick for back sleepers at TheSweethome.com, it may be too firm for other positions. Purdy also notes that the company has raised its prices recently, making it less of a value for occasional use (many people buy these online-only foam mattresses for a guest room or RV). Still, ConsumerReports.org names the Tuft & Needle mattress a Best Buy (although that may have occurred before the price hike) and it's Recommended there as well.

In what may be one of the best illustrations of the subjectivity of mattress comfort, the Tuft & Needle earns scores of only Good for average-sized and large/tall back sleepers at ConsumerReports.org, contradicting TheSweethome.com's conclusions. It also gets Very Good scores for petite, average and large/tall side sleepers. Hales at Sleepopolis.com gives the Tuft & Needle an overall rating of 4.2 out of 5, including 4-stars for comfort, support and edge support. While that's a rating comparable to other foam mattresses, Hales concludes, "Tuft & Needle was once a unique offering, but many competitors are now creating better products at a similar or sometimes even lower price point." Tuft & Needle is also the mattress that Thorin Klosowski at Lifehacker.com chose after a review of online-only mattresses precisely because it was rated as firm -- and he found it comfortable to the point that he sort of forgot about it by the end of the trial period.

Ratings for foam mattresses at SleepLiketheDead.com are all very close to each other, although Casper and Tuft & Needle have far more feedback than their competitors; and in that metric Tuft & Needle is just behind Casper, with an overall customer satisfaction rating of 70 percent in about 220 reviews. Tuft & Needle mattresses also have thousands more owner reviews, and very high ratings from owners. Most say it's an extremely comfortable mattress and even those who didn't like it and didn't keep it rave about the company's customer service. The biggest complaint we saw was that it was too firm for some -- often to the point of causing joint pain -- which seems to be more of an issue for larger people. However, we also note this issue with all 10-inch foam mattresses, they simply don't seem to be as supportive for larger folks.

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