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Sleep Number Review

By: Kelly Burgess on June 19, 2018

Bottom Line

If you're looking for the best mattress to ease your back pain, a Sleep Number bed should be your first consideration. Users find them comfortable, and their adjustable firmness is widely considered a great feature. At least 30 percent of users report improved sleep quality.

Pros

  • Adjustable firmness on both sides
  • Isolates motion well
  • Long life span
  • Good warranty

Cons

  • Can develop mechanical issues
  • May be noisy
Our Analysis

Breaking it down

Comfort

Owners love the adjustable firmness. According to Sleep Like the Dead, about 25 percent of owners say the Sleep Number bed has relieved or eliminated pain, especially back pain. In addition, thanks to its electric pump, users on either side of the bed can adjust the Sleep Number's air pressure up or down to find the best level of support for their individual needs, an important consideration for couples who share a bed and want to accommodate the needs of a partner with pain issues without sacrificing their own comfort. Sleep Like the Dead notes that sagging and other support issues are less common with airbeds than other types of mattresses.

Sleep Number mattresses can be used on a platform or other flat support, just like any other mattress, but Sleep Number's adjustable, split bed frames are also popular with back pain sufferers. Pairing a Sleep Number bed with an adjustable base offers each sleeper the option for virtually infinite adjustments of both firmness levels and upper and/or lower body positions. With some adjustable bases, you can even raise your partner's upper body to, hopefully, quiet their snoring. Of course these adjustable bases add quite a bit to the price.

Value

Somewhat pricey. As we've seen throughout this update, mattresses have come down in price somewhat (due to the increased competition of online-only companies, most likely), including Sleep Number's mattresses. Still, in general, the Sleep Number line of air beds costs well above the average price paid for other mattress types. Sleep Number warranties its mattresses for 25 years, although coverage is prorated after the first two. In addition, the warranty does not cover compression or body impressions. The company offers a 100-day trial period, and dissatisfied users can return the bed for exchange or refund. However, you must keep it for at least 30 days, shipping and setup costs aren't refundable, and owners must pay to ship the bed back.

Durability

Relatively long life span. Sleep Number mattresses last a long time, since nearly any problem with the bed can be fixed with a replacement part. This includes not only mechanical parts like air pumps but also fixed parts like foam toppers. On average, owners keep their Sleep Number beds about 10 years, although at least one in five say their beds have suffered from some type of durability problem, such as leaking air chambers or controller malfunctions.

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