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GE Café CFE28TSHSS Review

By: Kelly Burgess on April 20, 2017

Bottom Line

The GE Café CFE28TSHSS is among the most feature-laden refrigerators in this report. Its ability to dispense piping hot water for tea, instant soup and the like means that some can just throw away their tea kettle. It's also a top-notch performer.


  • Great performance
  • Loaded with features
  • Hot water dispenser
  • Sleek design
  • Energy efficient


  • Noisy
Our Analysis

Breaking it down


Hot water from a fridge. To say that the GE Café CFE28TSHSS is feature rich would be an understatement. Most of the attention comes from its ability to dispense lukewarm to near boiling hot water, but that's just the beginning. The water dispenser also has a Precise Fill feature that dispenses an exact amount of liquid. You can upload photos to the touchscreen and display those slideshow style. A full-width pull out drawer can be independently set to a temperature that's ideal for meats, drinks or deli items, and it has lights that change colors to visually remind you of the selected setting. The rest of the features list includes twin crispers, on-door digital control (via the aforementioned touchscreen), a though-the-door ice dispenser, a door alarm, LED interior lighting, and more. Users say the features intuitive and easy to use, and the flexible storage options make it easy to organize their fridge by food type.


Nearly perfect. The experts at Reviewed.com struggle to find anything that the GE Café CFE28TSHSS does not excel at. "This GE's performance is as close to perfect as we've ever seen," Matthew Zahnzinger says. The one small issue is that when set to zero degrees, the very bottom of the freezer compartment didn't get quite that cold. He suggests turning down the freezer temperature a bit to avoid that. At ConsumerReports.org, the CFE28TSHSS earns scores of Excellent and Very Good for thermostat control and temperature uniformity, respectively. We saw no complaints about the GE's performance from owners, aside from the odd durability complaint (which happens with all appliances. The one, consistent negative comment that we did see is that the CFE28TSHSS is loud when running. Most don't ding it for that, but it was a common theme in reviews.


Very efficient for its size. Although ConsumerReports.org gives the GE Café CFE28TSHSS just a score of Good for energy efficiency, Zahnzinger says that for its size it's actually not bad in that regard. It's Energy Star certified and its estimated annual operating costs are $87. Although most refrigerators are better performers the more energy they use, the update to the CFE28TSHSS in 2014 to conform to new Energy Star requirements actually resulted in improved performance.


Impressive looking. Measuring 35.75 inches wide by 36.25 inches deep, the GE Café CFE28TSHSS isn't an ideal choice for a smaller kitchen. But if your kitchen is large enough to house it, this French door fridge is an impressive looking appliance. Clad in stainless steel, the dispensers and display blend in seamlessly. Reviewed.com complains a little that the designer handles have a coarse rather than smooth feel to them. The interior is well lit. The colored lighting of the full-length drawer adds a little bit of a funky touch, although most like the space age vibe.

Our Sources

Matthew Zahnzinger, Oct. 29, 2014

Although this original review is from 2014, Reviewed.com still loves this fridge, making it the top pick in their 2017 "Best Right Now" refrigerator roundup. This is still the only French-door refrigerator to earn a perfect 10 score as well as Editors' Choice and Best of Year designations.

Editors of ConsumerReports.org, Not Dated

ConsumerReports.org includes the GE Cafe CFE28TSHSS refrigerator in their roundup of French door refrigerators. Tested refrigerators are rated on temperature control, energy efficiency, noise level and ease of use; but high points and low points are called out.

Contributors to HomeDepot.com, As of April 2017

The GE Café CFE28TSHSS earns a 4.1-star rating in roughly 330 reviews; 81 percent of customers would recommend it. While some of these reviews are unique to HomeDepot.com, others are imported from the manufacturer's web site. The vast majority of owners love the CFE28TSHSS, there are a few durability complaints, that bring down the overall score, but not enough to concern us.

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