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Samsung RH25H5611SR Review

By: Kelly Burgess on April 20, 2017

Bottom Line [object Object]

Pros

  • Spacious
  • Energy efficient
  • Door-in-door design
  • Comes in four colors

Cons

  • Noisy icemaker
  • Water dispenser can leak
Our Analysis
Specs

Breaking it down

Features

Door-in-door, and more. The most obvious -- and most popular -- feature on the Samsung RH25H5611SR is its "Food Showcase" design featuring a glass door within the refrigerator door. When you open that, by pushing a lever on the handle, it opens a panel, rather than the full door, that enables you to access frequently used items such as drinks without warming up the main fridge. Other storage options are good as well, with the caveat that side-by-side refrigerators won't always accommodate wider items. Ray Crist at CNET was not able to fit in an extra-large pizza box and struggled with grouping like items (such as condiments) in the same space due to the limitations of adjustability with the bins, but he did have enough room for quite a few groceries. The refrigerator also features an external ice and water dispenser, digital controls and LED lighting.

Performance

Good all-around performance. In professional testing at ConsumerReports.org, the Samsung RH25H5611SR gets a score of Excellent for thermostat control and Good for temperature uniformity. At CNET, the RH25H5611SR performs better in hitting and maintaining the correct temperatures than more expensive models in the Food Showcase series. Matthew Zahnzinger at Reviewed.com isn't a fan of the crispers, but is highly complimentary of the RH25H5611SR's performance otherwise. We saw virtually no complaints about temperature control from users, in fact, many say they are thrilled that this fridge is so much better in getting and staying cold than previous refrigerators that they've owned. However, we did see some complaints that the water dispenser leaks even when you're not using it, and that the icemaker is quite loud.

Efficiency

Not the best ever, but good for its size. With an annual estimated operating cost of $77, the Samsung RH25H5611SR is a bit on the high side in that regard, although it's still Energy Star certified, so falls into a reasonable range. In fact, ConsumerReport.org testers give it an Excellent rating for energy efficiency, and Zahnzinger twice cites the RH25H5611SR's energy efficiency as one of its strengths in his review.

Appearance

A bit more basic, but a bit less money. First of all, owners adore the looks of the Samsung RH25H5611SR and we saw many raves about how beautiful it is and how nice it looks in the kitchen. Expert reviewers, picky bunch that they are, in comparing it to other models in Samsung's Food Showcase series are kind of "meh." They say it looks more basic and less modern. However, they also note, accurately, that those other models cost considerably more. The RH25H5611SR is stainless-steel, but it also comes in white as the Samsung RH25H5611WW (Est. $1,890), black as the Samsung RH25H5611BC (Est. $1,890) and black stainless as the Samsung RH25H5611BC (Est. $2,000).

Our Sources

Matthew Zahnzinger, Sept 9, 2015

Matthew Zahnzinger finds a lot to like about the Samsung RH25H5611SR, awarding it an Editors' Choice Award, with a total overall score of 8.2. He praises its attractive appearance, good temperature control and low energy consumption -- as well as its lower price point from its door-in-door predecessors.

Editors of ConsumerReports.org, Not Dated

ConsumerReports.org includes the Samsung RH25H5611SR among the side-by-side refrigerators it tests. Fridges are rated on several factors, including their temperature control, energy efficiency, noise level and ease of use. Discussion is shorter than with other top expert reviewers, but high points and low points are mentioned.

Ry Crist, Aug. 20, 2015

Ry Crist is also impressed with the Samsung RH25H5611SR. While he notes that it's not as attractive as higher-end (and more expensive) Samsung door-in-door fridges, he also says it's a better performer than they are. Like many side-by-sides, Crist says the fridge can be awkward to load intuitively.

Contributors to HomeDepot.com, As of April 2017

The Samsung RH25H5611SR earns an overall rating of 4.3 stars out of 5; 87 percent would recommend the fridge. Some reviews are by HomeDepot.com customers, others originate at the Samsung website. The vast majority of owners are more than satisfied, but we did see a few complaints of leakage and poor customer service from Samsung.

Contributors to BestBuy.com, As of April 2017

The Samsung RH25H5611SR earns an overall rating of 4.4 stars out of 5 in nearly 225 reviews, with 92 percent of customers recommending the fridge. Most agree that it's attractive, roomy and they love the various organizational options. As at HomeDepot.com, we saw complaints of leaky water dispensers and a very noisy icemaker.

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